Transport Operations Administrator

Talent Finder; Walthamstow; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

23 days annual leave

Lunch break

Full induction and paid ongoing培训

Microsoft Office and scheduling system

Training in transport health andSafety

Supportive mentor team

Career progression in transport ops

Driver training for progression

Hands-on job with varied days

Job summary

Talent Finder is recruiting for a Transport Operations Administrator in Walthamstow. This full-time role offers funded training and no prior experience is required. Hours are Monday to Friday, 10:30 am–6:30 pm, with rare weekend cover.

You’ll support elderly and disabled transport services and gain hands-on experience in bookings, scheduling, and fleet tasks. Full induction and ongoing training are provided, along with opportunities to progress within transport operations and driver training for

Qualifications

• Caring and patient approach for elderly and disabled people.
• High levels of accuracy and attention to detail.
• Good written and verbal English communication skills.
• Reliable and team-oriented approach.
• Proactive and flexible attitude, with a willingness to learn.
• Full UK driving licence; D1 licence not essential, with potential support to obtain one.

Responsibilities

• Support the Fleet Supervisor with day-to-day operations.
• Process and monitor bookings using scheduling systems.
• Allocate drivers and distribute daily schedules via Connect Team and text.
• Maintain accurate operational records and log sheets.
• Supervise the safe return of vehicles, drivers and crews at end of shift.
• Respond to customer and driver enquiries by phone and email.
• Assist with fleet management, including arranging vehicle inspections and liaising with garages.
• Prepare daily shift registers, operational paperwork and end-of-day reports.
• Coordinate with Dial-a-Ride regarding schedule changes and updates.
• Ensure safety procedures and return protocols are followed.
• Be willing to undertake driver training.

Skills

Attention to detail

Strong communication

Team player

Reliable

Willingness to learn

Patience

Tools

Microsoft Office

Scheduling systems

Connect Team

Job description

Transport Operations Administrator | Walthamstow, E10 7AS | Full Time | £30,000 per annum

No experience necessary – full training provided

Working Hours: Monday to Friday, 10:30 am–6:30 pm, with very occasional weekend cover

Our client provides essential transport services for elderly and disabled people across the borough, helping to reduce loneliness and social isolation by ensuring people can access the journeys and services they need.

The Role

This is an excellent opportunity for someone looking to start a career in transport operations, with no previous office, administration or transport experience required.

Working alongside the team and Fleet Supervisor, you will receive full, paid training in all aspects of the role, including booking systems, scheduling, fleet management and safety procedures. The ideal candidate will be reliable, caring, organised and keen to learn.

Key Responsibilities

• Supporting the Fleet Supervisor with the day-to-day running of transport operations
• Processing and monitoring bookings using scheduling systems
• Allocating drivers and distributing daily schedules via Connect Team and text
• Maintaining accurate operational records and log sheets
• Supervising the safe return of vehicles, drivers and crews at the end of each shift
• Responding to customer and driver enquiries by telephone and email
• Assisting with fleet management, including arranging vehicle inspections and liaising with garages and suppliers
• Preparing daily shift registers, operational paperwork and end-of-day reports
• Liaising with Dial-a-Ride regarding schedule changes, cancellations and operational updates
• Ensuring safety procedures, vehicle checks and return protocols are followed
• Being willing to undertake driver training

Requirements

• A caring and patient approach, with a genuine interest in supporting elderly and disabled people
• High levels of accuracy and attention to detail
• Good written and verbal English communication skills
• A reliable and team-oriented approach
• A proactive and flexible attitude, with a willingness to learn
• A full UK driving licence
• A D1 driving licence, although this is not essential, and support may be available to work towards obtaining one

What’s In It For You

• 23 days’ annual leave plus Bank Holidays
• A one-hour lunch break
• Full induction and paid, ongoing training
• Training in Microsoft Office, booking and scheduling systems, transport health and safety procedures, vehicle checks and operational processes
• A supportive team environment with a dedicated mentor
• Opportunities to develop and progress within transport operations
• Driver training for those interested in developing in this area
• A varied, hands‑on role where no two days are the same

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