Transport First Line Manager (PM Shift) - Wigan

Arrow XL; Wigan; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics company is seeking a Transport First Line Manager for its Wigan Depot. In this pivotal role, you will lead a team of delivery drivers, ensuring efficient operations while maintaining the highest customer service standards. Ideal candidates will have at least 2 years of leadership experience in transport operations, strong knowledge of Road Transport Regulations, and a full UK driving licence. The position offers a permanent contract with a salary of £16.56 per hour plus benefits.

Benefits

31 days annual leave including bank holidays

Holiday Buy Scheme

Enhanced Pension Plan

Life Insurance

Enhanced parental leave

Long Service Awards

Employee of the Month Incentives

Progression and Development Opportunities

Staff Discount

Retail Discount

Discounted Gym Membership

Cycle to Work Scheme

Qualifications

• At least 2 years’ experience as a Leader/Supervisor within a transport operation.
• Good knowledge of Road Transport Regulations.
• Demonstrable experience improving transport operations.
• Able to work in an ever-changing environment with pressure for timely delivery.

Responsibilities

• Lead and motivate your team of delivery drivers.
• Manage fleet utilisation and cost control.
• Ensure compliance with legal and safety standards.
• Identify and implement efficiency improvements.
• Manage resources to meet changing customer needs.

Skills

Leadership experience

Knowledge of Road Transport Regulations

Strong people skills

Education

National CPC

Full UK driving licence

Job description

Job Type: Permanent | Job Sector: Transport, Logistics | Region: North West | Location: Wigan Depot | Salary: £16.56 per hour, plus 10% shift allowance and excellent benefits | Job Ref: 1145.2

Working hours: 14:00 - 22:00, 40 hours per week on a 5/6 rota. | Salary: £16.56 per hour plus 10% shift allowance.

Benefits

• Annual Leave Entitlement – 31 days including statutory bank holidays, increases with service
• Holiday Buy Scheme – Buy up to 5 additional days
• Enhanced Pension Plan with ArrowXL company contributions
• Life Insurance – Company funded 2x basic salary life cover from day one
• Enhanced maternity, paternity, adoption and shared parental leave
• Long Service Awards – Awarded for every 5 years’ service
• Employee of the Month Incentives – Local winners across the country and overall winner chosen by the CEO
• Progression and Development Opportunities – Investment into your career path via our award‑winning Training Academy
• Up to 25% Staff Discount at www.very.co.uk
• Retail Discount – Huge savings across retailers and restaurants including Apple, Asda, B&Q, Halfords, Nando’s, TGI Friday’s, Screwfix and many more
• Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure centres, boot camps and fitness studios
• Cycle to Work Scheme – In partnership with Evans Cycles, ArrowXL C2W scheme offers great benefits and discounts

Job Introduction

ArrowXL is hiring! As the UK’s leading provider of Two‑Person Home Delivery, we continuously strive to make the world of delivery a better place. We aim to build a welcoming and friendly business that supports the local community. We store and deliver large, heavy and bulky items in pristine condition – the kind of items that typically need two attentive people to handle. Often these items need to be installed for our customers, which we also do! ArrowXL culture thrives on six core values: Innovative, Safe, Respectful, Excellent, Responsible, One Team.

ArrowXL is now recruiting for a Transport First Line Manager to join our busy Transport team in Wigan. Leading a team of hardworking delivery drivers, you will hold responsibility for the smooth operation of our Transport Function, ensuring our customers receive the best quality service – always!

Please be aware that all roles at ArrowXL are subject to a mandatory criminal record DBS check.

Main Responsibilities (reporting to the Transport Manager)

• Leading and motivating your team of skilled service delivery crews and Team Leaders, coaching and developing those who need further support.
• Efficient fleet utilisation, resource planning and cost control while ensuring the operation is both practical and compliant.
• Taking the lead for legal compliance and safety.
• Identifying opportunities to improve efficiency within the Transport function and recommending and implementing changes where needed.
• Resourcing, development and management of all colleagues within your team, ensuring our service delivery crews are fully trained in all areas (in particular driver CPC, service delivery standards and product installation).
• Making prompt decisions that protect customer service and our delivery schedule, while remaining commercially focused.
• Managing on‑site resources (colleagues, vehicles and equipment) to ensure we have everything required in the right place at the right time, not only to meet, but also flex to our customers' changing needs.

Ideal Candidate

• At least 2 years’ experience as a Leader/Supervisor within a transport operation.
• Good knowledge of Road Transport Regulations and hold a national CPC.
• Ensure ‘O’ Licence requirements are adhered to.
• Full UK driving licence.
• Demonstrable experience improving transport operations and introducing operational excellence.
• Strong people skills – able to influence, coach and develop.
• Able to work in an ever‑changing environment with the additional pressure to deliver on time every day.

Contact Details

Arrow XL
Tel: [phone]
Contact: Danny Colbert
Email: [e-mail]