Transport Administrator

The Best Connection; Hempstalls; On-site; GBP 25,000 - 31,000; Full time

Job summary

The Best Connection is recruiting for a Transport Admin to join our night transport operation in Stoke-on-Trent. The role supports drivers, keeps deliveries organised and on schedule, and requires precise administration to ensure accuracy and compliance on the overnight shift. Salary is £28,325 per annum.

Working Sunday to Thursday, 22:00-06:00, you will issue driver packs, handle data entry, answer calls and help ensure overnight operations run smoothly and safely.

Qualifications

• Excellent communication with drivers and colleagues.
• Accurate data-entry and record-keeping.
• Strong administration skills and organisation.
• Ability to stay calm and precise under pressure.

Responsibilities

• Preparing, organising and issuing driver packs to document routes and requirements.
• Conducting driver pre-briefs and debriefs to communicate information and maintain accuracy.
• Completing transport administration, including data entry and records maintenance.
• Handling a high volume of telephone calls to support drivers and the transport operation.
• Providing general support to the night transport team for smooth daily activities.
• Following health and safety procedures and maintaining compliance.

Skills

Driver relations

Data entry

Administration

Attention to detail

Under pressure

Job description

Transport Admin - Night Shift

Location: Stoke-on-Trent, ST4

Salary: £28,325 per annum, including night premium

Working Hours: Sunday to Thursday, 22:00-06:00

The Best Connection are currently recruiting for a Transport Admin to join our client's night transport operation at their site in Stoke-on-Trent. This is a great opportunity for someone with strong administration and communication skills who enjoys working in a fast-paced logistics environment.

You will play a key role in ensuring the smooth running of overnight transport operations, supporting drivers and helping to keep deliveries organised, accurate and on schedule.

Key Responsibilities

• Preparing, organising and issuing driver packs to ensure routes and delivery requirements are fully documented.
• Conducting driver pre-briefs and debriefs to communicate important information and maintain operational accuracy.
• Completing transport administration, including data entry and maintaining accurate records.
• Handling a high volume of telephone calls to support drivers, colleagues and the wider transport operation.
• Providing general support to the night transport team to ensure the smooth running of daily activities.
• Following health and safety procedures and maintaining high standards of compliance.

What We're Looking For

• Confident communication skills and the ability to build positive working relationships with drivers.
• Good computer skills, with strong administration and data-entry abilities.
• A positive, proactive attitude with good attention to detail.
• Someone who can work well under pressure and take ownership of their responsibilities.
• A willingness to learn and develop their knowledge of transport operations.

Previous transport or administration experience would be beneficial, but we welcome applications from candidates who have the right attitude and are keen to learn.

Shift Pattern

The usual working hours are Sunday to Thursday, 22:00-06:00. Due to customer requirements over the Christmas period, two Fridays will also be required, with a weekday off provided in lieu.