Transport Administrator

The Best Connection Group Limited; Hempstalls; On-site; GBP 25,000 - 31,000; Full time

Job summary

The Best Connection are recruiting a Transport Admin to join our night transport operation in Stoke-on-Trent. The role focuses on supporting drivers, keeping deliveries organised, and handling overnight transport administration.

You will issue driver packs, conduct pre- and post-briefs, perform data entry, answer a high volume of calls, and help ensure health and safety standards are met. Salary £28,325 per annum including night premium.

Qualifications

• Strong administration and communication skills.
• Experience in transport operations is beneficial.
• Willingness to learn and develop.

Responsibilities

• Preparing, organising and issuing driver packs for routes and delivery requirements.
• Conducting driver pre-briefs and debriefs for operational accuracy.
• Completing transport administration and data entry with accurate records.
• Handling a high volume of telephone calls to support drivers and colleagues.
• Providing general support to the night transport team for smooth daily operations.
• Following health and safety procedures and maintaining high compliance.

Skills

Confident communication

Good computer skills

Attention to detail

Work under pressure

Willingness to learn

Job description

Salary: £28,325 per annum, including night premium

Working Hours: Sunday to Thursday, 22:00-06:00

The Role

The Best Connection are currently recruiting for a Transport Admin to join our client's night transport operation at their site in Stoke-on-Trent. This is a great opportunity for someone with strong administration and communication skills who enjoys working in a fast-paced logistics environment.

You will play a key role in ensuring the smooth running of overnight transport operations, supporting drivers and helping to keep deliveries organised, accurate and on schedule.

Key Responsibilities

• Preparing, organising and issuing driver packs to ensure routes and delivery requirements are fully documented.
• Conducting driver pre-briefs and debriefs to communicate important information and maintain operational accuracy.
• Completing transport administration, including data entry and maintaining accurate records.
• Handling a high volume of telephone calls to support drivers, colleagues and the wider transport operation.
• Providing general support to the night transport team to ensure the smooth running of daily activities.
• Following health and safety procedures and maintaining high standards of compliance.

What We're Looking For

• Confident communication skills and the ability to build positive working relationships with drivers.
• Good computer skills, with strong administration and data-entry abilities.
• A positive, proactive attitude with good attention to detail.
• Someone who can work well under pressure and take ownership of their responsibilities.
• A willingness to learn and develop their knowledge of transport operations.

Previous transport or administration experience would be beneficial, but we welcome applications from candidates who have the right attitude and are keen to learn.

Shift Pattern

The usual working hours are Sunday to Thursday, 22:00-06:00. Due to customer requirements over the Christmas period, two Fridays will also be required, with a weekday off provided in lieu.

The Best Connection is acting as an Employment Business in relation to this vacancy.