Trakcare IT Applications Support Assistant

NHS Grampian; Aberdeen City; On-site; GBP 32,000 - 34,000; Full time

Job summary

NHS Grampian in Aberdeen is recruiting an Application Support Assistant to join the IT Applications Support Team. This full-time role (36 hours per week) provides first-line support for the Trakcare PMS system used across NHS Grampian and partner boards.

Candidates should hold at least a Higher level qualification in IT or Admin subjects with advanced Microsoft Office skills, and a working knowledge of NHS clinical systems would be advantageous. Interviews are scheduled for 03/12/26.

Qualifications

• Minimum Higher level in IT or Admin subjects.
• Experience of using Microsoft Office products to an advanced level.
• Working knowledge of NHS clinical systems would be advantageous.

Responsibilities

• Provide first line support for the Trakcare (PMS) system.
• Offer admin support for the IT Applications Support Team and handle day-to-day system problems.

Skills

Higher level IT/Admin subjects

Microsoft Office (Advanced)

Clinical systems knowledge

Education

Higher level IT/Admin subjects

Tools

Trakcare (PMS)

Job description

NHS Grampian in Aberdeen is recruiting an Application Support Assistant to join the IT Applications Support Team. This full-time role (36 hours per week) provides first-line support for the Trakcare PMS system used across NHS Grampian and partner boards.

Candidates should hold at least a Higher level qualification in IT or Admin subjects with advanced Microsoft Office skills, and a working knowledge of NHS clinical systems would be advantageous. Interviews are scheduled for 03/12/26.