Senior Healthcare Support Worker

NHS Grampian; Aberdeen City; On-site; GBP 29,000 - 31,000; Part time

Job summary

NHS Grampian in Aberdeen is hiring a Clinical Support Worker Higher Level (Band 3) for Dunnottar Ward on a permanent basis. The role is 20.16 hours per week, supporting adults with mental health needs and working in a busy multidisciplinary team.

You will provide person-centred care, promote recovery, and develop skills in therapeutic engagement, risk awareness, and holistic patient care in an acute mental health setting.

Qualifications

• Interest in working within Adult Mental Health.
• Ability to demonstrate a person-centred approach to care.
• Excellent communication skills and ability to work in a busy multidisciplinary team.

Responsibilities

• Support people in their recovery journey with compassionate care.
• Deliver personalised, recovery-focused care in a busy ward.
• Work collaboratively with the multidisciplinary team to ensure holistic patient care.
• Develop knowledge of mental health, social factors, and wider determinants impacting wellbeing.

Skills

Communication skills

Person-centred care

Teamwork

Mental health knowledge

Recovery-focused care

Job description

Job reference: 255831

Salary: Band 3 (£29,103 - £31,409)

Job closing date: 30/10/2026

Job Type: Nursing and Midwifery

Location: Royal Cornhill Hospital

Employment type: Permanent

Hours Per Week: 20.16

Job posted date: 23/10/2026

Employer (NHS Board): NHS Grampian

Department: Dunnottar Ward

An exciting opportunity has arisen for a highly motivated and enthusiastic Clinical Support Worker Higher Level to join Dunnottar as a Band 3.

Dunnottar Ward

Dunnottar Ward is a busy acute admission ward with a catchment area that includes parts of Aberdeen City, Shetland, and MOD.

Applicants should have an interest in working within Adult Mental Health and possess some knowledge of mental health conditions and associated symptomology. Candidates should be able to demonstrate a person-centred approach to care, have excellent communication skills, and be able to work effectively as part of a busy multidisciplinary team.

We are looking for individuals who are passionate about supporting people in their recovery journey and who are committed to developing their understanding of mental health, social factors, and the wider determinants that can impact wellbeing. Successful candidates must be keen to learn new skills, engage in professional development opportunities, and adapt their approach to meet the individual needs of patients. An ability to work collaboratively with patients to deliver personalised, recovery-focused care is essential.

This role offers an excellent opportunity to gain experience within an acute mental health setting while developing knowledge and skills in therapeutic engagement, risk awareness, and holistic patient care.

Please note: This post may close early due to the volume of applications received.

For informal enquiries, please contact Senior Charge Nurse Izzy West ([e-mail]) or Deputy Charge Nurse Megan Gall ([e-mail]) on 01224 557634.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. Our aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Additional Information for Candidates

AI-generated content for the completion of Supporting Statements may lack specificity and fail to address key criteria outlined in the job description. Personalisation is essential to convey individual skills, knowledge, and experiences effectively.

As a disability confident employer we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you need us to make any adjustments during the recruitment process, please let us know by contacting our recruitment team at the earliest opportunity. Email us at [e-mail].

Shortlisted candidates will be invited to attend the interview in person. Alternative arrangements or adjustments will be considered in the event there are circumstances that may prevent candidates attending in person to ensure it is inclusive and accessible to all.

Posts close at midnight on the indicated date unless the advert states otherwise. Post may close early due to volume of applications.

Please ensure that the address you provide on your application form is your current place of residence for your present workplace, and that your identification confirms this address.

Please note - If this post operates within Aberdeen City Low Emission Zone, you will be responsible for all costs associated with entering.

NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.