Training & Resourcing Administrator

DHL; Greater London; On-site; Confidential; Full time

Benefits offered by this job

Pension with employer contribution

GP consultations (24/7)

Discounts on retail and lifestyle

Loans and mortgage advice

Job summary

DHL Heathrow is seeking a Training & Resourcing Administrator to support the training function within its aviation operations. You will help ensure regulatory compliance, coordinate training plans and audits, and manage on-site admin tasks including car parking and ID logs.

The role requires strong organizational skills, attention to detail, and experience in training/compliance within a fast-paced aviation environment.

Qualifications

• Strong organizational and planning abilities.
• Excellent verbal and written communication.
• Experience with process compliance and handling confidential information.
• Knowledge of training, compliance, and aviation administration.
• Aviation administration experience preferred with authorized signatory knowledge.

Responsibilities

• Follow defined training processes to ensure compliance with regulatory and local airport regulations.
• Conduct regular audits to ensure training delivery complies with regulations and is evidenced.
• Coordinate and oversee the end-to-end training plan process, ensuring deadlines and paperwork quality.
• Manage and maintain on-site car parking requirements.
• Maintain ID logs detailing leavers, LTS and maternity-leave colleagues.
• Oversee recruitment plan and airside pass process at site with agency providers.
• Monitor Site Trainer performance; provide feedback and conduct year-end reviews and 1:1 meetings for seconded trainers.
• Act as key point of contact for the training team to address gaps or concerns.

Skills

Organizational skills

Planning

Verbal and written communication

Attention to detail

Team collaboration

Tools

Excel

Microsoft Office

Job description

Training & Resourcing Administrator Grade: O Contract Type: Permanent (Full-Time) Shift patterns: Monday - Friday - day shifts Location: Heathrow Airport

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company, providing top-notch ground handling services at numerous UK airports. Join us in our mission to deliver excellence in aviation logistics!

We're now looking for a Training & Resourcing Administrator to play an integral role at the heart of our operations, ensuring that every flight is a success.

A typical day may involve:

• Following defined training processes to ensure compliance with all relevant regulatory and local Airport regulations


• Conducting regular audits to ensure the Training is being delivered in accordance with regulatory compliance and ensure all training can be evidenced


• Coordinating and overseeing the end-to-end process of the training plan, ensuring deadlines and quality standards of paperwork and systems are met


• Managing and maintaining the carparking requirements on site.


• Managing and maintaining ID logs detailing leavers, LTS and colleagues on maternity leave.


• Overseeing the recruitment plan and airside pass process at site by collaborating with the agency providers


• Monitoring Site Trainer performance, providing feedback and coaching completing end of year reviews and regular 121 meetings for trainers that are on secondment


• Acting as key point of contact for the training team to address any training gaps or operational concerns

This role would suit people who:

• Have strong organizational, planning, and IT skills (including Excel).


• Have excellent verbal and written communication at all levels.


• Have experience with process compliance and handling confidential information.


• Have knowledge of training, compliance, and operational equipment.


• Have aviation administration experience preferred, with authorized signatory knowledge advantageous.


• Are motivated team players with strong attention to detail and the ability to work in a fast-paced environment.

Security process to work within aviation and travel at DHL:

• Be able to provide five years' UK address history


• Be able to provide five years' reference history (employment/education/benefit claim/character)


• Pass a pre-employment Drug and Alcohol test

Why join us?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution


• Free confidential 24/7 GP consultations


• Hundreds of retail and lifestyle discounts


• Affordable loans, savings schemes and free mortgage advice

Who we are

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

Building an inclusive workplace

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.