Control Room Administator

DHL; Daventry; On-site; Confidential; Full time

Benefits offered by this job

Free on-site parking

Pension scheme

Job summary

DHL in Daventry is seeking a Control Room Administrator to be the heartbeat of our busy transport operation. You will support drivers, handle key admin tasks and keep vital records up to date.

If you're organized, proactive and ready to build a career with development opportunities, we'd love to hear from you.

Qualifications

• Strong administrative experience is essential.
• Transport knowledge would be desirable.
• Previous Supply Chain/Logistics experience would be advantageous.
• Excellent communication skills - verbal and written.
• Good interpersonal, motivational and planning skills.
• Ability to work under pressure and to demanding deadlines.
• Strong IT, numeric and analytical skills.

Responsibilities

• Act as the central hub for operational data collection, validation and distribution.
• Carry out checks on delivery labelling and documentation for accuracy.
• Support transport operations by preparing driver packs and handling calls.
• Maintain records, logs, spreadsheets, databases and training documentation with audit compliance.
• Coordinate ordering, allocation and distribution of consumables across sites.
• Provide administrative support, including uniform and consumables management, bookings and ad hoc duties.

Skills

Administrative experience

Transport knowledge

Logistics experience

Communication skills

Interpersonal skills

Deadline-driven

IT & analytics

Job description

Control Room Administrator

Join our team as a Control Room Administrator and become the heartbeat of our busy transport operation. From supporting drivers and managing key administration tasks to keeping vital records up to date, you'll play a crucial role in keeping everything running smoothly. If you're organised, proactive and ready to build a career with plenty of development opportunities, we'd love to hear from you!

A typical day may involve:

• Act as the central hub for operational data collection, validation, and distribution, ensuring accurate and timely information is available across the network
• Carry out checks on delivery labelling and documentation, ensuring accuracy and adherence to operational standards.
• Support transport operations by preparing driver packs, handling incoming calls, and directing queries to the appropriate teams to ensure efficient communication
• Maintain accurate records, logs, spreadsheets, databases and training documentation in line with OMS standards, ensuring full audit compliance and data integrity
• Coordinate the ordering, allocation and distribution of consumables, ensuring sites and colleagues have the resources required to operate effectively
• Provide administrative support to the wider operation, including uniform and consumables management, hotel and vehicle bookings, parking fine administration, and other ad hoc duties as required

This role would suit people who:

• Strong administrative experience is essential
• Transport knowledge would be desirable
• Previous Supply Chain/Logistics experience would be advantageous
• Excellent communication skills - verbal and written
• Good interpersonal, motivational and planning skills
• Ability to work under pressure and to demanding deadlines
• Strong IT, numeric and analytical skills

Why join us?

• Free on-site parking
• 33 days annual leave
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.