Training Records & Coordination Specialist

Todd Hayes Ltd; Norwich; On-site; GBP 23,000 - 29,000; Full time

Job summary

Todd Hayes Ltd is seeking a Training Administrator to join the Training and Assurance team in Norwich. The role focuses on coordinating training activities and maintaining competence records across multiple systems.

The successful candidate will manage high volumes of data, handle certificates and bookings, and support reporting and improvements to training administration processes, within a small UK-based team.

Qualifications

• Experience in an administrative or data entry role.
• Excellent attention to detail and accuracy.
• Experience using Microsoft Office applications, particularly Excel, Outlook and Word.
• Strong organisational and record management skills.
• Ability to work effectively with large volumes of data and maintain confidentiality.
• Good communication and customer service skills.
• Ability to prioritise workload and meet deadlines.
• Experience within a training, HR or learning and development environment desirable.

Responsibilities

• Maintain accurate employee training and competence records across Company systems, data integrity.
• High-volume data entry and validation while training information is maintained in multiple systems.
• Upload, process and file training certificates and supporting documentation.
• Assist with administration of training bookings, joining instructions and course attendance records.
• Maintain training matrices, reports and spreadsheets as required.
• Respond to routine employee and manager queries relating to training records and bookings.
• Generate routine weekly and monthly reports, ensuring accuracy prior to issue.
• Monitor training expiry dates and support renewal processes.

Skills

Administrative experience

Data entry

Excel

Outlook

Word

Record management

Confidentiality

Communication

Customer service

Prioritisation

Training, HR or L&D exposure

LMS familiarity

Tools

LMS

Job description

Todd Hayes Ltd is seeking a Training Administrator to join the Training and Assurance team in Norwich. The role focuses on coordinating training activities and maintaining competence records across multiple systems.

The successful candidate will manage high volumes of data, handle certificates and bookings, and support reporting and improvements to training administration processes, within a small UK-based team.