Training Administrator

Todd Hayes Ltd; Norwich; On-site; GBP 23,000 - 29,000; Full time

Job summary

Todd Hayes Ltd is seeking a Training Administrator to join the Training and Assurance team in Norwich. The role focuses on coordinating training activities and maintaining competence records across multiple systems.

The successful candidate will manage high volumes of data, handle certificates and bookings, and support reporting and improvements to training administration processes, within a small UK-based team.

Qualifications

• Experience in an administrative or data entry role.
• Excellent attention to detail and accuracy.
• Experience using Microsoft Office applications, particularly Excel, Outlook and Word.
• Strong organisational and record management skills.
• Ability to work effectively with large volumes of data and maintain confidentiality.
• Good communication and customer service skills.
• Ability to prioritise workload and meet deadlines.
• Experience within a training, HR or learning and development environment desirable.

Responsibilities

• Maintain accurate employee training and competence records across Company systems, data integrity.
• High-volume data entry and validation while training information is maintained in multiple systems.
• Upload, process and file training certificates and supporting documentation.
• Assist with administration of training bookings, joining instructions and course attendance records.
• Maintain training matrices, reports and spreadsheets as required.
• Respond to routine employee and manager queries relating to training records and bookings.
• Generate routine weekly and monthly reports, ensuring accuracy prior to issue.
• Monitor training expiry dates and support renewal processes.

Skills

Administrative experience

Data entry

Excel

Outlook

Word

Record management

Confidentiality

Communication

Customer service

Prioritisation

Training, HR or L&D exposure

LMS familiarity

Tools

LMS

Job description

Training Administrator

Our client, a leading independent Oil & Gas operator, based in Norwich, are currently seeking a Training Administrator to join their Training and Assurance team.

This is an initial 12-month contract, working Monday to Friday in the office. This position is based in Norwich, however the role may require periodic travel to our clients' training centres.

Key Skills / Experience

• Experience in an administrative or data entry role.
• Excellent attention to detail and accuracy.
• Experience using Microsoft Office applications, particularly Excel, Outlook and Word.
• Strong organisational and record management skills.
• Ability to work effectively with large volumes of data and maintain confidentiality.
• Good communication and customer service skills.
• Ability to prioritise workload and meet deadlines.
• Previous experience within a training, HR or learning and development environment desirable
• but not essential.
• Experience using learning management systems (LMS) or training databases desirable but not
• essential.

Key Responsibilities Include

• Maintain accurate employee training and competence records across Company systems, ensuring data integrity at all times.
• Perform high-volume data entry and validation activities whilst training information is maintained within multiple systems.
• Upload, process and file training certificates and supporting documentation.
• Support the administration of training bookings, joining instructions and course attendance records.
• Maintain training matrices, reports and spreadsheets as required.
• Respond to routine employee and manager queries relating to training records and training bookings.
• Generate routine weekly and monthly reports, ensuring information is accurate prior to issue.
• Assist with the monitoring of training expiry dates and support the renewal process where required.
• Ensure all training administration activities are completed in accordance with Company procedures.
• Provide administrative support to the Training Coordinators and wider HR team.
• Over time, undertake basic training coordination responsibilities, including arranging training courses and liaising with training providers.
• Support continuous improvement initiatives within training administration processes.
• Undertake any other reasonable duties as directed by the Training Coordinator, Competence Assurance Advisor or Head of Competence, Engagement & Benefits.

About the role

As the Training Coordinator, you will be responsible for the day-to-day coordination of training activities and maintenance of competence assurance systems. The successful individual will demonstrate the ability to think 'outside the box', actively identifying and implementing improvements to both efficiency and quality of the overall service to the business.

This position forms part of a small, combined training and competence assurance team, responsible for ensuring the management of competence remains aligned to the company's Learning & Development policy and wider Learning and Development / HR strategies. The focus of this position will be all UK assets/sites, both onshore and offshore facilities.

Todd Hayes Ltd is an equal opportunities employer.