Training Records & Data Entry Administrator

NES Fircroft; Norwich; On-site; GBP 22,000 - 28,000; Full time

Job summary

NES Fircroft are recruiting a Training Administrator based in Norwich to join the Training & Competency team. You will support training records, data entry and administration to ensure accuracy and up-to-date documentation.

The role involves high-volume data entry, record management and assisting with training bookings, while maintaining documentation and responding to queries from employees and managers. An eye for detail is essential.

Qualifications

• Previous experience in an administration or data entry role.
• Excellent attention to detail, with a strong focus on accuracy.
• Good working knowledge of Microsoft Office, particularly Excel, Outlook and Word.
• Strong organisational skills and the ability to manage and maintain large volumes of information.
• Ability to prioritise workloads and meet deadlines.
• Good communication skills and a professional, customer-focused approach.
• Ability to handle confidential information appropriately.
• A proactive attitude and willingness to learn and develop within the role.

Responsibilities

• Maintain accurate employee training and competency records across company systems.
• Carry out high-volume data entry and validation, ensuring information is accurate and consistent across multiple systems.
• Upload, process and maintain training certificates and supporting documentation.
• Assist with training bookings, course joining instructions and attendance records.
• Update training matrices, spreadsheets and reports as required.
• Respond to routine queries from employees and managers regarding training records and bookings.
• Produce weekly and monthly reports, checking data accuracy before distribution.
• Monitor training expiry dates and assist with arranging renewals where required.
• Provide day-to-day administrative support to the Training Coordinators and wider HR team.
• Ensure all training records and documentation are maintained in line with company procedures.
• Support the continuous improvement of training administration processes.
• Over time, assist with coordinating training courses and liaising with external training providers.

Skills

Data entry

Microsoft Excel

Attention to detail

Organisational skills

Communication skills

Confidentiality

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

NES Fircroft are recruiting a Training Administrator based in Norwich to join the Training & Competency team. You will support training records, data entry and administration to ensure accuracy and up-to-date documentation.

The role involves high-volume data entry, record management and assisting with training bookings, while maintaining documentation and responding to queries from employees and managers. An eye for detail is essential.