Training Data & Records Coordinator

NES Group Ltd; Norwich; On-site; GBP 21,000 - 30,000; Full time

Job summary

NES Fircroft is recruiting a Training Administrator in Norwich to join the Training & Competency team. You will support administrative tasks, data entry, and ensure training records are accurate and up to date.

The role involves high-volume data handling, recording training activities, and responding to queries from staff and managers. Prior admin or data entry experience is valuable, with opportunities to grow into training coordination responsibilities.

Qualifications

• Previous experience in an administration or data entry role.
• Excellent attention to detail with a strong focus on accuracy.
• Good working knowledge of Microsoft Office, particularly Excel, Outlook and Word.
• Strong organisational skills and the ability to manage and maintain large volumes of information.
• Ability to prioritise workloads and meet deadlines.
• Good communication skills and a professional, customer-focused approach.
• Ability to handle confidential information appropriately.
• A proactive attitude and willingness to learn and develop within the role.

Responsibilities

• Maintain accurate employee training and competency records across company systems.
• Carry out high-volume data entry and validation, ensuring information is accurate and consistent across multiple systems.
• Upload, process and maintain training certificates and supporting documentation.
• Assist with training bookings, course joining instructions and attendance records.
• Update training matrices, spreadsheets and reports as required.
• Respond to routine queries from employees and managers regarding training records and bookings.
• Produce weekly and monthly reports, checking data accuracy before distribution.
• Monitor training expiry dates and assist with arranging renewals where required.
• Provide day-to-day administrative support to the Training Coordinators and wider HR team.
• Ensure all training records and documentation are maintained in line with company procedures.
• Support the continuous improvement of training administration processes.
• Over time, assist with coordinating training courses and liaising with external training providers.

Skills

Data entry

Attention to detail

Organisational skills

Time management

Communication

Confidentiality

Proactive

Education

Administration experience is a plus

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

NES Fircroft is recruiting a Training Administrator in Norwich to join the Training & Competency team. You will support administrative tasks, data entry, and ensure training records are accurate and up to date.

The role involves high-volume data handling, recording training activities, and responding to queries from staff and managers. Prior admin or data entry experience is valuable, with opportunities to grow into training coordination responsibilities.