Training Operations Coordinator

Prince Personnel; Telford; On-site; GBP 29,000; Full time

Job summary

An established industry player in Telford is seeking a proactive Training Operations Coordinator for a maternity cover role. This position offers a unique opportunity to oversee daily operations while supporting a diverse team. You'll be responsible for managing administrative tasks, ensuring compliance, and coordinating training programs. The ideal candidate will possess strong organizational and communication skills, alongside proficiency in various IT tools. Join a thriving workplace that values team achievements and invests in professional development, making a significant impact in the training sector.

Qualifications

• Strong administration and organizational skills are essential.
• Must demonstrate effective communication at all levels.

Responsibilities

• Oversee daily business operations and support colleagues.
• Perform administrative tasks and ensure compliance.
• Coordinate training programs and handle urgent tasks efficiently.

Skills

Administrative Skills

Organizational Skills

Effective Communication

IT Skills

Customer Service

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Hubspot CRM

Job description

Area

Telford

Job type

Contract

Salary

£28,120 pro rata (based on contract duration)

Hours

Monday – Friday, 37.5 hours a week – Early finish on a Friday

Reference

DE26558

Date added

Friday, 2nd May 2025

Training Operations Coordinator

Contract (Maternity Cover – up to 12 months with the possibility of extension or adjustment)

Salary: £28,120 pro rata (based on contract duration)

Working hours: Monday – Friday, 37.5 hours a week – Early finish on a Friday

This is a fantastic opportunity to join a highly successful Telford-based organization as a Training Operations Coordinator. You will oversee daily business operations, support colleagues, and ensure tasks are completed efficiently. Candidates should demonstrate excellent administration, organizational skills, and effective communication at all levels. The role requires a team player who can also work independently and possesses strong IT skills.

Responsibilities

• Perform administrative tasks such as sending course instructions, updating CRM, preparing materials, and filing paperwork.
• Ensure compliance by checking candidate paperwork, reviewing training records, and maintaining accuracy.
• Coordinate and monitor bookings, ensuring instructors have necessary information and materials, including travel arrangements.
• Schedule training programs and support schedule adjustments as needed.
• Collaborate with other departments to meet sales, operational, and customer needs.
• Ensure adherence to relevant regulations and standards.
• Identify process improvements and recommend changes.
• Provide excellent customer service by responding promptly to inquiries and resolving issues.
• Support the department with ad hoc duties as assigned.
• Compile reports, attend meetings, and take minutes.
• Coordinate training activities and support operational management.
• Handle urgent tasks efficiently, maintaining high service standards.
• Develop a quick understanding of offered training courses.
• Proficient in Microsoft Outlook, Word, Excel, PowerPoint, Teams, and Hubspot CRM.
• Experience supervising or leading a field team.
• Experience in a compliance-led industry (banking, insurance, etc.) and knowledge of Warehousing, Transport, and Logistics training.

The application process

Our mission is to support an inclusive, diverse workforce. We are committed to accessible recruitment; please inform us early if you require reasonable adjustments.

We will review your application within 72 working hours and notify you if you are progressing. If not successful, your details will not be retained. We encourage you to apply for future roles.

Additional roles advertised include:

• £27,000 – £29,000 Depending on experience (Ref SW26555, First advertised: 1st May 2025)
• £28,700 + Company Bonus Scheme (Ref DE26456, First advertised: 29th Apr 2025)

We celebrate team achievements and invest in professional development, fostering a thriving workplace.