Hospitality Operations Coordinator (Hiring Immediately)

JR United Kingdom; Stoke-on-Trent; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Front of House Manager to lead a dynamic team in a vibrant restaurant environment. This role is perfect for those who are passionate about developing their team while ensuring exceptional service and operational excellence. The ideal candidate will thrive in a fast-paced setting, demonstrating strong leadership and financial management skills. With a focus on individuality and teamwork, you will help create memorable experiences for guests. Join a company that values personality and offers a range of benefits, including flexible hours and generous bonuses.

Benefits

Biweekly pay and share of tips

Access to earnings before payday

Annual bonus opportunity

Flexible hours

Free food on shift

50% discount outside work

Family-friendly policies

Early access to new menus

Recognition events

Pension scheme

Qualifications

• Passionate about supporting and developing your team to maintain high standards.
• Skilled in managing labor and rotas, with a love for coaching.

Responsibilities

• Create a positive environment for guests and team members.
• Support and coach your team to excel in restaurant performance.

Skills

Team Leadership

Shift Planning

Financial Management

Coaching

Job description

Hospitality Operations Coordinator (Hiring Immediately), Stoke-on-Trent

Job Details

• Client: Wagamama
• Location: Stoke-on-Trent, United Kingdom
• Job Category: Other
• EU work permit required: Yes
• Job Views: 4
• Posted: 08.05.2025
• Expiry Date: 22.06.2025

Job Description

Front of House Manager | Full Time

At Wagamama, we celebrate individuality and value personality over perfection. With over 165 restaurants across the UK and Ireland, we are seeking a Front of House Manager to lead our team and continue our journey of nourishing both body and soul.

The Role

As a Front of House Manager, you will be a passionate leader dedicated to creating a positive environment for guests and team members. You will support and coach your team to excel while ensuring restaurant performance and delivering excellent results.

Ideal Candidate

• Passionate about supporting and developing your team to maintain high standards
• Experienced in shift planning and management, with a love for working with teams and coaching on the go
• Skilled in managing labor, rotas, and understanding the financial aspects of restaurant management
• Enjoy celebrating success and recognizing individual drives and needs

Benefits

• Biweekly pay and share of tips
• Access up to 30% of earnings before payday with Wagestream
• £1000 annual bonus opportunity
• Flexible hours to support side pursuits
• Free food on shift and 50% discount outside work
• Industry-leading family-friendly policies including 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
• Early access to new menus
• Wagamama parties and VIP guest events
• Recognition as a nationwide love above the door legend

Additional benefits include pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, gym memberships, and long service awards.

Additional Information

Wagamama is committed to disability confidence. Due to the role being based in an airport, successful applicants must apply for an airport pass (paid by Wagamama), provide five years of continuous references, and complete a DBS check. If a pass cannot be obtained, alternative vacancies in nearby non-airport locations will be considered.

*100% of tips go to our teams. Tips are discretionary, vary by restaurant, and are not considered wages or guaranteed by the company.