Training Coordinator

Driver Link Training Ltd; Skelmersdale; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

Driver Link Training Ltd in Skelmersdale is seeking a proactive Training Coordinator to manage bookings for Driver CPC, ADR and other driver training programmes. You will coordinate plans, schedule tests, maintain learner records and liaise with instructors, customers and learners to ensure smooth delivery.

The role requires excellent organisational and communication skills, strong administration experience and proficiency in Microsoft Office.

Qualifications

• Excellent organisational and time-management skills.
• Strong administrative experience and attention to detail.
• Excellent communication and customer service skills.
• Good working knowledge of Microsoft Office applications.
• Ability to manage multiple bookings and deadlines simultaneously.

Responsibilities

• Manage bookings for Driver CPC, ADR, TM CPC, and driver training courses.
• Coordinate training plans for C1, C, C+E, and D licence programmes.
• Schedule medicals, theory tests, practical training sessions, CPC modules, and driving tests.
• Maintain learner records and monitor candidate progress.
• Liaise with instructors, examiners, customers and learners for smooth delivery.
• Provide joining instructions, course information, and ongoing learner support.
• Process course registrations and certification requirements.
• Answer customer enquiries via telephone, email, and face-to-face.
• Produce reports and maintain accurate administrative records.
• Assist with compliance, audit preparation, and quality assurance processes.
• Support the management team with general administration and customer service duties.

Skills

Organisational skills

Administration experience

Customer service

Communication skills

Microsoft Office

Multi-tasking

Proactive attitude

Tools

Microsoft Office

Job description

Training Coordinator

Job Description

Key Responsibilities:

• Manage bookings for Driver CPC, ADR, TM CPC, and driver training courses.
• Coordinate training plans for candidates undertaking C1, C, C+E, and D licence acquisition programmes.
• Schedule medicals, theory tests, practical training sessions, CPC modules, and driving tests.
• Maintain learner records and monitor candidate progress throughout their training journey.
• Liaise with instructors, examiners, customers and learners to ensure smooth delivery of training programmes.
• Provide joining instructions, course information, and ongoing learner support.
• Process course registrations and certification requirements.
• Answer customer enquiries via telephone, email, and face-to-face.
• Produce reports and maintain accurate administrative records.
• Assist with compliance, audit preparation, and quality assurance processes.
• Support the management team with general administration and customer service duties.

Candidate Training Planning Responsibilities. A key element of this role will involve creating and managing individual training plans, including:

• Initial learner registration and onboarding.
• Booking medical examinations and licence applications.
• Arranging theory, hazard perception, and CPC case study tests.
• Scheduling practical driver training sessions.
• Coordinating Module 4 CPC training and testing.
• Managing practical driving test bookings.
• Monitoring learner progress and adjusting training schedules where required.
• Maintaining communication with candidates throughout their training programme.
• Ensuring all milestones are completed within agreed timescales.

About YouThe successful candidate will have:

• Excellent organisational and time-management skills.
• Strong administrative experience and attention to detail.
• Excellent communication and customer service skills.
• Good working knowledge of Microsoft Office applications.
• The ability to manage multiple bookings and deadlines simultaneously.
• A professional, friendly, and proactive approach.
• Experience working in an administrative or customer service environment.

Desirable Experience

• Experience within the transport, logistics, or training sector.
• Knowledge of Driver CPC, ADR, TM CPC, and vocational licence acquisition processes.
• Previous experience using training management or booking systems.
• Understanding of DVSA testing procedures and driver training pathways.

Work Location: Skelmersdale Office

Salary: £26,436 Job Type: Full time Start Date: November 3, 2026