Driver Training Manager

First Group; Greater London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Staff Travel Pass

Nominee Pass after three months of ser

Cycle to work scheme

Job summary

First Group in the United Kingdom is seeking an experienced Driver Training Manager to lead and develop our driver training function, delivering a high-quality programme that creates safe, professional and customer-focused drivers across the business.

You will manage Driving Instructors, Training Officers and Training Coordinators to shape strategy, improve driving standards and ensure a continuous pipeline of skilled drivers to support operations.

Qualifications

• Proven experience in a training, learning & development or operational training role.
• Strong people management and coaching ability.
• Experience designing and delivering training programmes.
• Excellent planning, organisation and resource management skills.

Responsibilities

• Lead and develop the Driver Training team to deliver high performance and training outcomes.
• Develop and implement a driver training strategy aligned with business objectives.
• Oversee induction, CPC, theory testing, practical training and customer service programmes.
• Plan and allocate training resources, vehicles and facilities.
• Ensure training activities meet quality and regulatory standards.

Skills

People management

Training design & delivery

Stakeholder management

Project management

Planning & organisation

IT skills (MS Office)

Education

CIPD qualification

Tools

Microsoft Office

Job description

We're seeking an experienced Driver Training Manager to lead and develop our driver training function. You will be responsible for delivering a high-quality training programme that develops safe, professional and customer-focused drivers across the business.

You’ll lead a team of Driving Instructors, Training Officers and Training Coordinators to shape the driver training strategy, improve driving standards and ensure we have a continuous pipeline of skilled drivers to support operational requirements.

Key Requirements:

• Lead, coach and develop the Driver Training team to deliver high performance and excellent training outcomes
• Develop and implement a driver training strategy aligned with operational and business objectives
• Oversee the delivery of driver induction, CPC, theory testing, practical training and customer service programmes
• Plan and allocate training resources, instructors, vehicles and facilities to meet operational and recruitment demands
• Ensure training activities are delivered efficiently, meeting quality standards, operational demands and performance targets
• Monitor driving standards, training effectiveness and productivity using data and feedback to drive continuous improvement
• Identify training needs and implement effective learning interventions using operational data, performance trends and stakeholder feedback
• Manage training budgets, resources, fleet requirements and external training providers to ensure value for money
• Ensure Driver CPC, theory testing and practical training activities meet regulatory requirements and are maintained to audit ready standards
• Build strong relationships with internal stakeholders and external partners to support training and recruitment initiatives
• Develop the Driver Training School as a centre of excellence delivering high-quality training services across the wider business

What we're looking for:

• Proven experience in a training, learning & development or operational training role
• Strong people management experience including coaching, performance management and team development
• Experience conducting training needs analysis and designing effective training programmes
• Excellent planning, organisation and resource management skills
• Strong facilitation, presentation, stakeholder management and project management skills
• The ability to understand operational challenges and deliver training solutions that drive business results
• Strong IT skills including Microsoft Office

Desirable

• CIPD or other training qualifications
• Experience with Driver CPC, City & Guilds or BTEC programmes
• Coaching experience
• Experience working within a transport, safety critical, technical or unionised environment

Benefits:

• We are also committed to your financial wellbeing, and we offer a platformwith many discounts on high street brands and supermarkets etc
• Staff Travel Pass
• Nominee Pass after three months of service
• Cycle to work scheme