Trainee Service Advisor - Southampton

Silcom Recruitment; Southampton; Vor Ort; GBP 25.000 - 29.000; Vollzeit

Benefits dieser Stelle

Full training and career development

Zusammenfassung

Silcom Recruitment are recruiting on behalf of a well-established motor trade dealership group, with a site based in Southampton. We are looking to welcome a Trainee Service Advisor to their busy aftersales team and help start or develop a long-term career in the motor trade, within a supportive and structured environment.

You will welcome customers, book vehicles in for service/MOT/repair, and accurately record customer and vehicle information while following dealership processes.

Qualifikationen

• Experience in customer service or administration is preferred.
• Ability to follow dealership processes and record data accurately.
• Strong organisational skills and attention to detail.

Aufgaben

• Welcomes customers and books vehicles for service, MOT and repair.
• Record customer and vehicle information accurately and according to processes.
• Support the service team and keep customers informed throughout the service journey.

Kenntnisse

Customer service

Administration

Attention to detail

Process following

Team player

Driving licence (UK)

Jobbeschreibung

The Role

Silcom Recruitment are recruiting on behalf of a well-established motor trade dealership group, with a site based in Southampton. Our client is looking to welcome a Trainee Service Advisor to their busy aftersales team. This is an excellent opportunity for someone looking to start or develop a long-term career in the motor trade, within a supportive and structured environment.

Responsibilities of a Trainee Service Advisor

• Welcoming customers and booking vehicles in for service, MOT, and repair work.
• Accurately recording customer and vehicle information while following dealership processes.
• Supporting the service team and keeping customers informed throughout the service process.

The Ideal Candidate

• Highly organised, with strong attention to detail and the ability to follow processes.
• Previous customer service and/or administration exposure (motor trade experience not essential).
• A confident communicator with a professional and friendly manner.
• Holds a clean UK driving licence.
• Willing to work full-time and keen to build a career in a customer-focused role.
• Enjoys working as part of a team and contributing to a positive working environment.

The Package

• Monday to Friday – 8:00am – 6:00pm - 1 hour lunch break
• No weekends!
• £25,300 – £29,000 per annum, dependent on experience.
• Full training and career development within a respected dealership group