Service Advisor - Customer Focus & Career Growth

Park's Motor Group; Stirling; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Company Pension Scheme

Discounts on car purchases

Death in service

Employee Assistance Programme

Job summary

Park's Motor Group in Stirling is seeking a proactive Service Advisor to support our busy service centre. You will assist the team with administration, process invoices and customer details, and liaise with customers to deliver outstanding service.

Ideal candidates will be confident communicators with strong numeracy, attention to detail, and a willingness to learn. This on-site role offers pension access, staff discounts on cars and a supportive benefits package.

Qualifications

• Confident communication skills with customers and colleagues.
• Strong numeracy and data-entry abilities.
• Ability to maintain confidentiality and professionalism.
• Willingness to learn and adapt to varying tasks.

Responsibilities

• Help contribute towards the team's daily workload
• Process invoices, paperwork, and customer details
• Liaise directly with customers providing a second to none level of service
• Maintain, create and change in our databases
• Be able to, maintain a high consistent quality of work
• Communicate in a confidential, professional, and appropriate manner
• Continually develop your personal skills and knowledge

Skills

Communication

Customer service

Attention to detail

Telephone manners

Tools

Microsoft Office

Job description

Park's Motor Group in Stirling is seeking a proactive Service Advisor to support our busy service centre. You will assist the team with administration, process invoices and customer details, and liaise with customers to deliver outstanding service.

Ideal candidates will be confident communicators with strong numeracy, attention to detail, and a willingness to learn. This on-site role offers pension access, staff discounts on cars and a supportive benefits package.