Traffic Planning Coordinator

Go Traffic Management Limited; Redditch; On-site; GBP 29,000 - 32,000; Full time

Job summary

Go Traffic Management Limited is seeking a Traffic Management Administrator in Redditch to support the Planning Manager and the Planning Team. You will ensure works are captured and booked in the management system and liaise with clients.

Hours are 8:00–17:00, Monday to Friday. A professional communicator with strong IT skills and high attention to detail will thrive in this role, contributing to reliable service delivery and client satisfaction.

Qualifications

• Experience in an administrator / planning role.
• Ability to prioritise workload, multi-task and work under tight time pressures.
• Excellent communication and IT skills.
• High attention to detail.

Responsibilities

• Provide a front-line telephone service to both internal and external customers.
• Ensure that all the client and operational requirements are met in a professional and efficient manner.
• Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
• Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time.
• Ensure the collation, co-ordination and distribution of the operational job packs.
• Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved.
• Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change.
• Ensure that safety issues are reported in line with Company procedures.

Skills

Communication skills

IT skills

Attention to detail

Prioritisation / multi-tasking

Job description

Go Traffic Management Limited is seeking a Traffic Management Administrator in Redditch to support the Planning Manager and the Planning Team. You will ensure works are captured and booked in the management system and liaise with clients.

Hours are 8:00–17:00, Monday to Friday. A professional communicator with strong IT skills and high attention to detail will thrive in this role, contributing to reliable service delivery and client satisfaction.