Traffic Management Planner & Admin Support

Ex-armed Forces; Redditch; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Benefits package

Job summary

Go Traffic Management in Redditch is seeking a Traffic Management Administrator to support the Planning Manager and Planning Team. You will ensure works are captured and booked in our management system, liaising with internal and external clients while maintaining professional service.

The role requires strong administration, planning, and IT skills, with careful attention to detail and the ability to work under time pressure.

Qualifications

• Experience in an administrator/planning role.
• Ability to prioritise workload and multi-task under tight time pressures.
• Excellent communication and IT skills.
• High attention to detail.

Responsibilities

• Provide front-line telephone service to both internal and external customers.
• Ensure that all client and operational requirements are met in a professional and efficient manner.
• Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
• Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time.
• Ensure the collation, co-ordination and distribution of the operational job packs.
• Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved.
• Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change.
• Ensure that safety issues are reported in line with Company procedures.

Skills

Administration

Planning

Communication

IT skills

Attention to detail

Tools

Microsoft Office

Job description

Go Traffic Management in Redditch is seeking a Traffic Management Administrator to support the Planning Manager and Planning Team. You will ensure works are captured and booked in our management system, liaising with internal and external clients while maintaining professional service.

The role requires strong administration, planning, and IT skills, with careful attention to detail and the ability to work under time pressure.