Traded Services Growth & Accounts Coordinator

Southampton City Council; Southampton; Sur place; GBP 39 000 - 42 000; Plein temps

Avantages offerts par ce poste

Pension scheme

Generous holidays

Flexible working

Training & development

Employee wellbeing support

Résumé du poste

Southampton City Council is seeking an organised, customer-focused Traded Services Account Coordinator to join the Contracting and Procurement service in Southampton. You will support the delivery of an effective account management function and act as a primary contact between the Council, customers and internal service areas.

The role covers building relationships, monitoring performance, resolving issues and contributing to income growth, with duties including contract management activity and

Qualifications

• Experience in account management, customer service, contract or commercial support, or service delivery.
• Strong communication and relationship-management skills.
• Organisational skills and ability to work collaboratively.
• Experience liaising with customers and internal service areas.

Responsabilités

• Support delivery of the traded services account management function.
• Act as a key contact between the Council, customers and internal teams.
• Monitor performance and support income growth.
• Assist with contract management activity and supplier liaison.

Connaissances

Account management

Customer service

Contract support

Service delivery

Relationship management

Organisational skills

Communication

Description du poste

Southampton City Council is seeking an organised, customer-focused Traded Services Account Coordinator to join the Contracting and Procurement service in Southampton. You will support the delivery of an effective account management function and act as a primary contact between the Council, customers and internal service areas.

The role covers building relationships, monitoring performance, resolving issues and contributing to income growth, with duties including contract management activity and