Trade Partnerships & Growth Manager

B&Q; Merton; On-site; GBP 36,000 - 46,000; Full time

Benefits offered by this job

Pension

6.6 Weeks Holiday

Colleague discounts

Store discounts (20% off at B&Q)

Job summary

B&Q New Malden is hiring a Trade Business Development Manager to own and grow a book of TradePoint members, driving sales, margin and repeat project spend. You will proactively generate high-quality leads, manage a structured pipeline, and build long-term customer relationships.

As a commercially driven growth owner, you’ll collaborate with store and B2B teams to deliver a seamless trade experience, focusing on pricing decisions, data-informed prioritisation, and diligent follow-through to

Qualifications

• Proven track record of driving sales growth and managing customer portfolios within Trade (≤140 chars).
• Understanding of trade customers and project-based selling (≤140 chars).
• Strong commercial and financial acumen, including margin awareness (≤140 chars).
• Ability to generate demand and build pipeline independently (≤140 chars).
• Excellent relationship management and influencing skills (≤140 chars).
• Strong planning, organisation and follow-up discipline (≤140 chars).
• Experience working in KPI-driven environments with clear accountability for results (≤140 chars).
• A full driving licence (≤140 chars).

Responsibilities

• Own and grow a defined book of trade members, with accountability for sales, margin and repeat spend.
• Proactively generate high-quality leads weekly through local networking, referrals and market insight.
• Build, manage and convert a structured pipeline, tracking all opportunities from lead to outcome with follow-up routines.
• Drive repeat project spend, converting one-off transactions into long-term customer relationships.
• Make commercially sound decisions on pricing and discounting, balancing conversion with margin delivery.
• Use data and insight (customer behaviour, project cycles, local trade dynamics) to prioritise highest-value.
• Identify and pursue high-potential trade customers, owning relationships end-to-end in partnership with B2B where appropriate.
• Mobilise store and specialist teams to deliver a seamless end-to-end trade experience.

Skills

Sales growth

Portfolio management

Trade customers

Relationship building

Lead generation

Pricing & margin

Job description

B&Q New Malden is hiring a Trade Business Development Manager to own and grow a book of TradePoint members, driving sales, margin and repeat project spend. You will proactively generate high-quality leads, manage a structured pipeline, and build long-term customer relationships.

As a commercially driven growth owner, you’ll collaborate with store and B2B teams to deliver a seamless trade experience, focusing on pricing decisions, data-informed prioritisation, and diligent follow-through to