Trade Counter Specialist – Customer Service & Fulfillment

hireful.; Manchester; On-site; GBP 20,000 - 27,000; Full time

Job summary

A leading mechanical component distributor is seeking a Trade Counter Assistant in Manchester. This role involves providing customer service, processing orders, and ensuring high satisfaction levels. The ideal candidate will have experience working in a trade counter or customer service environment. The position offers a salary of up to £27,000 per annum plus benefits including up to 33 days holiday, an employee rewards program, and a pension scheme.

Benefits

Up to 33 days holiday

Employee Rewards

Retail Discount Scheme

Life Assurance

Qualifications

• Experience in customer service or retail roles.
• Ability to handle queries via phone and email.
• Strong communication skills.

Responsibilities

• Provide support across the trade counter and branch.
• Handle customer queries over the phone and email.
• Process orders and fill in picking slips.

Skills

Customer service skills

Telephone communication

Order processing

Job description

A leading mechanical component distributor is seeking a Trade Counter Assistant in Manchester. This role involves providing customer service, processing orders, and ensuring high satisfaction levels. The ideal candidate will have experience working in a trade counter or customer service environment. The position offers a salary of up to £27,000 per annum plus benefits including up to 33 days holiday, an employee rewards program, and a pension scheme.