Trade Counter Sales Pro - Roofing Customer Care

SIG plc; Bristol; Vor Ort; GBP 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

25 days holiday

Company pension

Life insurance

Retail discounts

Cycle to Work

Share incentive scheme

Zusammenfassung

SIG Roofing is seeking a friendly Trades Counter Assistant to join our busy branch network in the UK. You will greet customers, take orders over the counter and by phone, and provide product information to help customers choose the right roofing solutions.

In this role you will process orders, quote customers, and look for upsell opportunities while building lasting relationships with customers and colleagues across warehousing and external sales teams.

Qualifikationen

• Experience in customer service or retail environments.
• Ability to engage with customers and handle inquiries.
• Proven communication and interpersonal skills.

Aufgaben

• Engage with customers over the counter, phone, and email.
• Process orders accurately and provide competitive quotes.
• Upsell and cross-sell to maximise sales opportunities.
• Proactively contact lapsed or prospective customers.
• Maintain relationships with key accounts and support deliveries.
• Collaborate with warehouse and sales teams to ensure smooth service.
• Contribute to a safe and positive working environment.

Kenntnisse

Customer service

Sales experience

Communication skills

Relationship building

Jobbeschreibung

SIG Roofing is seeking a friendly Trades Counter Assistant to join our busy branch network in the UK. You will greet customers, take orders over the counter and by phone, and provide product information to help customers choose the right roofing solutions.

In this role you will process orders, quote customers, and look for upsell opportunities while building lasting relationships with customers and colleagues across warehousing and external sales teams.