Customer-First Sales Coordinator – Roofing

SIG Plc; West of England; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Pension plan

Life assurance

SIG Share Incentive Plan

Employee discounts

Sales Academy & training

Job summary

SIG Roofing, the UK’s leading roofing merchant, is looking for a Sales Co-ordinator to be the friendly, knowledgeable first point of contact for customers, building relationships, processing orders and helping the branch meet its sales targets.

As a Sales Co-ordinator, you’ll work with the Branch Manager and wider team to deliver excellent service, handle enquiries, manage accounts and promote our full range of products both over the phone and face-to-face.

Qualifications

• Experience in sales or customer service, ideally in merchanting or construction.
• Strong communication and a customer-first attitude.
• Good IT and numeracy skills with attention to detail in orders.
• Ability to build relationships with customers, colleagues and suppliers.
• Proactive, team-oriented mindset and willingness to learn.

Responsibilities

• Engage with customers by phone, email and at the trade counter.
• Process orders accurately and provide clear quotes.
• Maximise sales through up-selling and cross-selling.
• Proactively contact lapsed or prospective customers.
• Maintain strong relationships with key accounts.
• Collaborate with warehouse and external sales teams to ensure smooth deliveries.
• Contribute to a safe, positive working environment.

Skills

Sales experience

Communication skills

IT & numeracy

Relationship building

Team oriented / learning mindset

Job description

SIG Roofing, the UK’s leading roofing merchant, is looking for a Sales Co-ordinator to be the friendly, knowledgeable first point of contact for customers, building relationships, processing orders and helping the branch meet its sales targets.

As a Sales Co-ordinator, you’ll work with the Branch Manager and wider team to deliver excellent service, handle enquiries, manage accounts and promote our full range of products both over the phone and face-to-face.