Trade Counter Sales Assistant

SIG plc; Bishop's Waltham; Sur place; GBP 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Highly Competitive salary

25 days holiday + 8 bank holidays

Company pension (up to 7.5%) and life-

Life insurance 4x

Retail discounts via colleague portal

Cycle to Work scheme

Share Incentive Scheme

Résumé du poste

SIG Roofing, the UK's leading roofing merchant, is recruiting a Trade Counter Assistant to deliver first-class customer service over the counter and support sales activities.

You will engage with customers by phone and in person, process orders, provide product information, and help with quotes. This busy branch environment values friendly, proactive team players.

Qualifications

• Some experience in the construction industry with product and sales knowledge.
• Ability to engage with customers and build relationships.
• Knowledge of warehousing and yard processes.
• Excellent customer service and communication skills.
• Dynamic and motivated.

Responsabilités

• Engaging with customers on the phone, via email, and at the trade counter.
• Accurately processing orders and providing clear, competitive quotes.
• Maximising every sales opportunity, including up-selling and cross-selling.
• Proactively contacting lapsed or prospective customers.
• Maintaining strong relationships with key accounts.
• Collaborating with warehouse and external sales teams to ensure smooth deliveries.
• Actively contributing to a safe, positive working environment.

Connaissances

Customer service

Sales awareness

People skills

Relationship building

Dynamic and motivated

Description du poste

Join the UK’s leading roofing merchant and bring your customer service skills to a role that makes a real impact.

SIG Roofing, we’re proud to support roofers across the UK with quality products and reliable service. With over 100 branches nationwide – from Inverness to Plymouth – and more than 40 years of experience, we’ve built up a wealth of knowledge along the way. We’re here to share that know-how and do our bit to help the roofing industry thrive.

Trade Counter Sales Assistant at SIG Roofing

We are currently looking to recruit a Trade Counter Assistant who will provide first class customer service to all customers ‘over the counter,’ and undertake sales activity as and when required.

What does the role involve?

As Trade Counter Assistant, you will be the face of SIG and will be required to engage with customers both over the phone and face to face. This is the ideal role for an outgoing and personable candidate who has the confidence to take customer orders and provide key product information to customers visiting our busy Trade Counter.

What you'll be doing:

• Engaging with customers on the phone, via email, and at the trade counter.


• Accurately processing orders and providing clear, competitive quotes.


• Maximising every sales opportunity, including up-selling and cross-selling.


• Proactively contacting lapsed or prospective customers.


• Maintaining strong relationships with key accounts.


• Collaborating with warehouse and external sales teams to ensure smooth deliveries.


• Actively contributing to a safe, positive working environment.

What you’ll bring:

• Some experience in the construction industry, ideally have some product and sales knowledge


• Ability to engage with customers and build relationships


• Knowledge of warehousing and yard processes, as you will be required to assist from time to time, with picking the correct products and packing orders


• Excellent customer service and communication skills


• To be dynamic and motivated

What we offer:

• Highly Competitive salary


• 25 days holiday + 8 bank holidays. Company closed during Christmas period


• A great pension, with SIG contributing up to 7.5% and up to 4x life insurance


• Money saving with retail discounts via colleague portal


• Cycle to Work scheme


• Share Incentive Scheme

SIG is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We welcome talent that reflects the diverse customers and communities we serve. If you require any accommodations during the recruitment process, please let us know.