Trade Counter Sales

Arc Recruitment; Halifax; On-site; GBP 21,000 - 28,000; Full time

Job summary

Arc Recruitment is seeking an experienced Trade Counter Sales professional to join a well-established business in the windows and doors sector. You will support trade customers, handle enquiries, process orders and quotations, and help deliver excellent service.

The ideal candidate will have prior trade counter or internal sales experience, strong communication skills, and a proactive, customer-focused approach to driving sales across building materials.

Qualifications

• Experience in trade counter/internal sales or similar customer-facing sales role.
• Experience in windows, doors, glazing, building materials or construction is advantageous.
• Excellent communication and customer service skills.
• Confident, friendly and professional manner.
• Strong attention to detail and good organisational skills.
• Good IT and numeracy skills.
• Proactive approach and ability to work well under pressure.
• Genuine interest in developing customer relationships and driving sales.

Responsibilities

• Serve customers at the trade counter and over the telephone.
• Take and process customer orders accurately.
• Prepare quotations and provide product information.
• Build strong relationships with existing trade customers.
• Follow up enquiries and quotations to maximise sales opportunities.
• Handle customer queries and resolve issues professionally.
• Liaise with internal teams, suppliers and delivery departments.
• Promote additional products and services where appropriate.
• Maintain accurate records and ensure orders are processed correctly.
• Support the smooth day-to-day running of the trade counter.

Skills

Trade counter / internal sales

Customer service

Communication

Attention to detail

Organisational skills

IT / Numeracy

Proactive / pressure

Relationship building

Job description

We are currently recruiting for an experienced Trade Counter Sales professional to join a well-established business within the windows and doors industry.

This is a customer-focused role where you will be responsible for supporting trade customers, handling enquiries, processing orders and quotations, and helping to deliver an excellent service.

Key Responsibilities

• Serving customers at the trade counter and over the telephone.
• Taking and processing customer orders accurately.
• Preparing quotations and providing product information.
• Building strong relationships with existing trade customers.
• Following up enquiries and quotations to maximise sales opportunities.
• Handling customer queries and resolving issues professionally.
• Liaising with internal teams, suppliers and delivery departments.
• Promoting additional products and services where appropriate.
• Maintaining accurate records and ensuring orders are processed correctly.
• Supporting the smooth day-to-day running of the trade counter.

About You

The ideal candidate will have:

• Previous experience in trade counter, internal sales or a similar customer-facing sales role.
• Experience within windows, doors, glazing, building materials or construction would be advantageous.
• Excellent communication and customer service skills.
• A confident, friendly and professional manner.
• Strong attention to detail and good organisational skills.
• Good IT and numeracy skills.
• A proactive approach and the ability to work well under pressure.
• A genuine interest in developing customer relationships and driving sales.

This is an excellent opportunity for someone with trade counter or internal sales experience looking to join a well-established and growing business