Trade Counter Sales Specialist — Build Customer Relationships

Arc Recruitment; England; On-site; GBP 22,000 - 30,000; Full time

Job summary

Arc Recruitment is seeking an experienced Trade Counter Sales professional to join a well-established windows and doors business. You will support trade customers, handle enquiries, process orders and quotations, and help deliver an outstanding level of service.

The ideal candidate has trade counter or internal sales experience within building materials, strong communication and numeracy, and a proactive approach to developing customer relationships.

Qualifications

• Previous experience in trade counter, internal sales or a similar customer-facing sales role.
• Experience within windows, doors, glazing, building materials or construction would be advantageous.
• Excellent communication and customer service skills.
• A confident, friendly and professional manner.
• Strong attention to detail and good organisational skills.
• Good IT and numeracy skills.
• A proactive approach and the ability to work well under pressure.
• A genuine interest in developing customer relationships and driving sales.

Responsibilities

• Serving customers at the trade counter and over the telephone.
• Taking and processing customer orders accurately.
• Preparing quotations and providing product information.
• Building strong relationships with existing trade customers.
• Following up enquiries and quotations to maximise sales opportunities.
• Handling customer queries and resolving issues professionally.
• Liaising with internal teams, suppliers and delivery departments.
• Promoting additional products and services where appropriate.
• Maintaining accurate records and ensuring orders are processed correctly.
• Supporting the smooth day-to-day running of the trade counter.

Skills

Trade counter experience

Customer service

Sales focus

IT & numeracy skills

Tools

POS systems

Job description

Arc Recruitment is seeking an experienced Trade Counter Sales professional to join a well-established windows and doors business. You will support trade customers, handle enquiries, process orders and quotations, and help deliver an outstanding level of service.

The ideal candidate has trade counter or internal sales experience within building materials, strong communication and numeracy, and a proactive approach to developing customer relationships.