Trade Counter Sales

Dyka; Aberford; On-site; GBP 18,000 - 24,000; Full time

Job summary

JDP in the Longtown branch is seeking a Trade Counter Sales person to join our busy team. You will be the first point of contact for customers, delivering friendly service and accurate information about our product range.

In this role you will run daily branch operations, handle enquiries and orders, promote trade counter offers and support customers at the counter and over the telephone. A professional, detail‑oriented approach is essential.

Qualifications

• Previous customer service experience
• Selling ability
• Excellent communication skills and problem solving abilities
• Sound organisational skills
• Professional manner
• Attention to detail
• Knowledge of our range of products & their uses

Responsibilities

• Be the first point of contact for customers at the branch
• Provide customers with product and service information
• Proactively selling on the telephone
• Advising and assisting customers at the Trade Counter
• Delivering excellent customer service and communication
• Processing enquiries and orders accurately and within the time dedicated by the customer deadline
• Create proactive trade counter promotions to customers to maximise the growth of the branch

Skills

Customer service

Selling ability

Communication

Problem solving

Organisational skills

Attention to detail

Professional manner

Knowledge of product range

Tools

MS Office

Job description

Company Description

At JDP, we are the experts in civils drainage and water management. For over half a century we've been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be the one-stop shop for our customers. We continue to experience remarkable growth and stability and this is thanks to our unwavering commitment to excellent customer service and robust business strategy. Following fantastic results in 2024 we continue to go from strength to strength. Our people are at the heart of our operations and we pride ourselves on being a great company to work for!

Job Description

We are actively looking to appoint a Trade Counter Sales person to join the successful team in our Longtown branch.

If you enjoy working in a fast paced environment where you can really make a difference whilst at the same time ensuring that the last customer of the day receives the same high standard of service as the first, then we may have the perfect opportunity for you!

Trade Counter Sales

Your job

In this role the Trade Counter Sales person will often be the first point of contact for customers. Duties involve:

• Run the day to day processes of the branch
• Providing customers with product and service information
• Proactive selling on the telephone
• Advising and assisting customers at the Trade Counter
• Delivering excellent customer service and communication
• Processing enquiries and orders accurately and within the time dedicated by the customer deadline
• Create proactive trade counter promotions to customers to maximise the growth of the branch

Qualifications

Job Requirements

• Previous customer service experience
• Selling ability
• Excellent communication skills and problem solving abilities
• Sound organisational skills
• Professional manner
• Attention to detail
• Knowledge of our range of products & their uses

Desirable

• Good knowledge of computers and MS Office suite