Trade Counter / Internal Sales

GCS Associates; Haydock; On-site; GBP 32,000 - 39,000; Full time

Job summary

GCS Associates in the Haydock area is seeking a proactive Trade Counter / Internal Sales professional for a busy builders merchants environment. You will work face-to-face with customers, over the phone and by email, taking quotation enquiries and upselling where possible while maintaining excellent service.

The role blends trade counter duties with sales office activities, including generating quotes, turning them into orders, and supporting colleagues in a collaborative team.

Qualifications

• Must be from a builders merchants background.
• Proactive with great communication and attention to detail.
• Excellent customer service is essential.
• Ability to build rapport with clients face-to-face, over the phone and by email.
• Experience in quotations and turning quotes into orders is desirable.

Responsibilities

• Interact with customers face to face, over the phone and by email, upsell where possible.
• Take quotation enquiries, develop rapport and understand projects.
• Generate quotes and follow them up to convert into orders.
• Work as part of a team in a muck-in environment and support colleagues.
• Assist in both trade counter and sales office duties.

Skills

Customer service

Communication skills

Attention to detail

Proactive attitude

Team player

Upselling

Face-to-face sales

Job description

Role: Trade Counter / Internal Sales

Sector: Builders Merchants / Construction Supplies

Location: Haydock Area

Salary: £32,000 - £39,000 (Depending on Experience) + Bonus

Our client is a successful construction supplies / builders merchant who require a Sales Professional.

An important role with a varied mix of trade counter and sales office work.

Great customer service must be maintained at all times.

You must be from a builders merchants type background.

A proactive individual is required with great communication skills and strong attention to detail.

Excellent package within a fantastic company offering excellent career prospects. Salary is entirely negotiable on experience.

We currently have an excellent Trade Counter / Internal Sales opportunity for a leading construction supplies / building materials distributor. They don't want an order processor!! They need a proactive, hungry sales professional perhaps who has some form of sales experience which must be from the construction supplies sector.

You will interact with customers face to face, over the phone and by email too. Asking questions, finding about the projects the clients are working on, taking quotation enquiries, developing rapport with these people and upselling where possible. You will need to be able to think on your feet and ideally demonstrate sound product knowledge when called upon once established there.

The other part of the role is working on the quotations, generating the quotes and following these up, turning them into orders. We are looking for a confident individual with high levels of customer service. This role requires someone who is proactive and will pick up the phone and talk to customers!

You will be part of a team and that is key. It's a good team and we need to find a team player! You will be helping out your colleagues as it's a 'muck-in' type of environment.

Future progression is monitored and this company likes to promote from within.

Industry Sector: Builders Merchants, Civils, Heavyside, Lightside, Landscaping Materials, Timber Merchants, Timber Supplies, Timber Supplier, Building Merchants, Building Supplies, Construction sector, Internal Sales, Trade Counter, Sales Negotiators, Sales Executives, Sales Representatives, Assistant Managers, Timber Specialists.

INDS