Trade Counter Sales Negotiator

Eh Smith (builders Merchants) Ltd.

Hemel Hempstead

On-site

GBP 25,000 - 35,000

Full time

14 days+
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Benefits offered by this job

Company pension scheme
Company Profit Share Bonus
Life Assurance Scheme
Health Cash Plan
Company workwear/PPE provided
Employee Assistance Programme

Job summary

A leading builders' merchant in Hemel Hempstead is seeking a Trade Counter Sales Negotiator to provide excellent customer service to trade and retail customers. The successful candidate will have strong communication skills and ideally experience in selling heavyside building materials. Responsibilities include selling building materials, managing cash sales, maintaining stock, and building relationships with local builders and contractors. This role offers a supportive culture with growth opportunities.

Qualifications

  • Ideally have proven experience selling heavyside building materials.
  • Ability to build relationships with local builders, contractors, and suppliers.

Responsibilities

  • Sell building materials profitably to trade and retail.
  • Manage cash sale business.
  • Identify new sales opportunities.
  • Organise transactions using a PC.
  • Acquire quotes, follow up, and achieve orders.
  • Maintain counter stock and assist with stock take preparation.
  • Ensure the highest standard of service to customers.

Skills

Customer service skills
Communication skills
Relationship building

Job description

An exciting opportunity for a Trade Counter Sales Negotiator has become available at our Hemel branch. We require an enthusiastic, self-motivated individual who can provide excellent customer service skills to our trade and retail customers.

The successful candidate will have excellent communication skills and ideally will have proven experience selling heavyside building materials although this is not essential. The ability to build relationships with employees, local builders, contractors and suppliers is key to the role.

Tasks
  • Selling building materials profitably to trade and retail
  • Responsibility for the cash sale business
  • Awareness of new sales opportunities
  • Effective use of PC to organise transactions
  • Acquiring quotes, following up and achieving orders
  • Counter stock maintenance / assisting with stock take preparation
  • Ensure highest standard of service to the customer
Person & Skills

The successful candidate will have excellent communication skills and ideally will have proven experience selling heavyside building materials although this is not essential. The ability to build relationships with employees, local builders, contractors and suppliers is key to the role.

About Us

With over a century of experience in the construction industry, we’re proud to be one of the UK’s largest independent builders’ merchants. Our network of branches across the Midlands and South-East offer a wide range of building materials and expert advice to everyone from national housebuilders to local tradespeople and DIY enthusiasts. Whether it’s bricks and blocks, timber, landscaping supplies, or specialist products, we deliver with reliability and care. Our knowledgeable staff, responsive service and strong supply partnerships ensure our customers can depend on us to keep their projects moving forward.

We have a deep-rooted commitment to our people and communities, and giving back is core to who we are. Each year we donate a portion of our profits to the EH Smith Charitable Trust, supporting local charities and not-for-profit organisations that make a real difference in the communities we serve.

Our People

At the heart of our business are our colleagues and that’s why we champion a people-first culture that is caring, respectful and genuinely supportive. We prioritise our colleagues’ well-being and growth, fostering a culture where individuals feel valued, supported, and empowered to reach their full potential.

We believe that learning never stops and so we actively invest in the development of our colleagues, providing opportunities to grow and thrive in an inclusive, positive environment. Whether someone is just starting their journey with us or looking to take the next step, we provide the tools, encouragement, and opportunities to help them grow and thrive.

  • Company pension scheme
  • Company Profit Share Bonus (dependant on company performance)
  • Life Assurance Scheme
  • Health Cash Plan
  • Company workwear/PPE provided
  • Employee Assistance Programme

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