Trade Counter Assistant

TN United Kingdom; Woking; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking a dynamic Trade Counter Assistant to join their team. This role is perfect for an outgoing individual who thrives in a customer-focused environment. You'll be the face of the company, engaging with customers and providing essential product information. With a commitment to quality service and a supportive work culture, this opportunity offers a competitive salary, generous holiday allowance, and a comprehensive benefits package. If you're motivated and ready to make a difference, this role is an exciting step in your career.

Benefits

25 days holiday + 8 bank holidays

Annual pay award

Excellent bonus scheme

Pension contribution up to 7.5%

Retail discounts

Cycle to Work scheme

Share Incentive Scheme

Qualifications

• Experience in the construction industry and sales knowledge is preferred.
• Excellent communication and customer service skills are essential.

Responsibilities

• Provide first class customer service at the Trade Counter.
• Engage with customers over the phone and face to face.

Skills

Customer Service

Sales Knowledge

Communication Skills

Construction Industry Experience

Relationship Building

Job description

As the UK’s largest specialist merchant of roofing related products and services, SIG Roofing supply industry leading products whilst delivering a quality service to our valued customers. Established for over 40 years with branches throughout the UK from Inverness to Plymouth, we are committed to supporting the industry with a wealth of roofing knowledge and experience.

We are currently looking to recruit a Trade Counter Assistant who will provide first class customer service to all customers ‘over the counter,’ and undertake sales activity as and when required.

What does the role involve?
As Trade Counter Assistant, you will be the face of SIG and will be required to engage with customers both over the phone and face to face. This is the ideal role for an outgoing and personable candidate who has the confidence to take customer orders and provide key product information to customers visiting our busy Trade Counter.

The successful candidate will require:

1. Some experience in the construction industry, ideally have some product and sales knowledge
2. Ability to engage with customers and build relationships
3. Knowledge of warehousing and yard processes, as you will be required to assist from time to time, with picking the correct products and packing orders
4. Excellent customer service and communication skills
5. To be dynamic and motivated

In return we offer:

1. Highly Competitive salary with annual pay award and excellent bonus scheme
2. 25 days holiday + 8 bank holidays. Company closed during Christmas period
3. A great pension, with SIG contributing up to 7.5% and up to 4x life insurance
4. Money saving with retail discounts via colleague portal
5. Cycle to Work scheme
6. Share Incentive Scheme

SIG is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.