Trade Counter Assistant

Williams Trade Supplies Ltd; Oxford; On-site; GBP 22,000 - 27,000; Full time

Job summary

Join a forward-thinking company as a Trade Counter Assistant in Oxford! This active role offers a chance to engage with customers directly, assist with warehouse duties, and make deliveries. With a focus on excellent customer service and teamwork, you'll thrive in a supportive environment that values your contributions. Enjoy a range of benefits, including generous annual leave, training opportunities, and private medical insurance. If you're passionate about the plumbing and heating trade and want to grow your career, this is the perfect opportunity for you!

Benefits

33 days annual leave

Training and development opportunities

Discounted shopping platform & gym membership

Private medical insurance for the whole family

24/7 Employee Assistance Programme

Car leasing & cycle-to-work schemes

Company discount on products

Contributory pension scheme

Life Assurance

Qualifications

• Experience in trade counter or builders merchants is a plus.
• Strong customer service skills and team player attitude.

Responsibilities

• Serve customers on the trade counter and over the phone.
• Maintain warehouse, including stock rotation and housekeeping.
• Carry out deliveries in the local area.

Skills

Customer Service

Teamwork

Communication

Flexibility

Job description

Position: Trade Counter Assistant

Salary: Up to £27,000 per annum DOE

Hours: 40 /week MON-FRI 08:30-17:00 *NO WEEKENDS!

Location: Williams, Units 3 & 4 The Driftway Centre, Pony Road, Cowley, OX4 2RD

If you're interested in working for a company that's been listed for 5 years running on the ‘Top 100 Best Companies to Work For’, then keep reading...

Here at Williams, an independent trade-only plumbing and heating merchant, we're looking for a Trade Counter Assistant to join our busy and friendly team in Oxford!

This is a varied and active role which includes: predominantly serving customers on the trade counter and over the phone, and occasionally assisting with warehouse duties and making deliveries!

If you also have previous exposure of working within a builders merchants or wholesaler, trade counter, DIY, Hardware, or the plumbing and heating trade, we would LOVE to hear from you!

As our Branch Assistant, you'll be:

• Predominantly serving on the trade counter and handling incoming enquiries.
• Maintaining the warehouse, including stock rotation and general housekeeping.
• Accurately picking orders in preparation for delivery.
• Receiving, checking and storing incoming goods.
• Assisting with the general upkeep of the branch.
• Carrying out deliveries in the local area.
• Processing quotes.

Ideally, you are:

• An enthusiastic team player wanting to make a positive contribution.
• Keen to support the team with a flexible approach to daily tasks.
• Passionate about delivering excellent customer service.
• Ambitious to progress and keen to learn.
• A great communicator.

Some of our excellent benefits include:

• 33 days annual leave, increasing with the length of service.
• Training and development opportunities specific to you.
• Discounted shopping platform & gym membership.
• Private medical insurance for the whole family.
• 24/7 Employee Assistance Programme.
• Car leasing & cycle-to-work schemes.
• Company discount on our products.
• Contributory pension scheme.
• Life Assurance.

So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!