Trade Counter Assistant

Wild Recruitment; Portsmouth, Fareham; On-site; Full time

Job summary

A leading company in carpet distribution is seeking a Trade Counter Assistant in Fareham. This role involves customer service, handling enquiries, and supporting warehouse operations. Ideal candidates are reliable, enthusiastic, and possess strong communication skills. Immediate start available.

Benefits

On-site Parking

Qualifications

• Experience in customer service or hospitality.
• Enthusiastic and reliable team player.

Responsibilities

• Act as first point of contact for tradespeople.
• Handle enquiries, complaints, orders, and collections.
• Support day-to-day operations at the trade counter.

Skills

Customer Service

Communication

Teamwork

Reliability

Problem Solving

Job description

£12.21 per hour | Temp-to-Perm | Full-Time (40 hrs/week)
Monday – Friday, 08:30 – 17:30 | On-site Parking | Immediate Start

Are you a hands-on, enthusiastic individual with great customer service skills and a can-do attitude? Our client who is a trusted name in carpet distribution for over 20 years – is looking for a Trade Counter Assistant to join their friendly team in Fareham.

What You’ll Be Doing:

• Acting as the first point of contact for visiting tradespeople – handling enquiries, complaints, orders, and collections.
• Taking phone calls and responding to customer emails.
• Picking and processing orders – working closely with the warehouse team
• Supporting day-to-day operations at the trade counter.

What We’re Looking For:

• Someone reliable, enthusiastic, and not afraid to think outside the box.
• A strong communicator with customer service or hospitality experience.
• A team player who’s also happy to get hands-on in the warehouse when needed.
• A proactive and solution-oriented mindset – you’ll often be the face of the business for visiting tradespeople.

Ready to be part of a business that values reliability, teamwork, and great customer service? Apply now for more information!

Wild Recruitment Ltd is acting as an Employment Business in relation to this vacancy.