Trade Counter Assistant

Williams & Co.; Portsmouth; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading independent trade-only plumbing and heating merchant is seeking a Trade Counter Assistant in Portsmouth. This active role involves serving customers, making deliveries, and assisting with warehouse duties. Ideal candidates are enthusiastic team players with a passion for customer service and experience in the plumbing and heating trade.

Benefits

33 days annual leave

Training and development opportunities

Discounted shopping platform & gym membership

Private medical insurance for the whole family

24/7 Employee Assistance Programme

Car leasing & cycle-to-work schemes

Company discount on products

Contributory pension scheme

Life Assurance

Qualifications

• Full, clean UK Driving Licence is essential.
• Experience in plumbing and heating merchants or similar is preferred.

Responsibilities

• Serve customers on the trade counter and over the phone.
• Make deliveries and assist with warehouse duties.
• Process quotes and maintain stock.

Skills

Customer Service

Communication

Teamwork

Job description

Position: Trade Counter Assistant

Salary: Up to £28,000 per annum DOE

Hours: 40 /week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA *NO WEEKENDS!

Location: Williams, Unit D1 Neville Shute Road, Portfield Industrial Estate, Portsmouth, PO3 5RX

*** A full, clean UK Driving Licence is essential for this role ***

If you're interested in working for a company that's been listed for 5 years running on the ‘Top 100 Best Companies to Work For’, then keep reading...

Here at Williams, an independent trade-only plumbing and heating merchant, we're looking for a Trade Counter Assistant to join our busy and friendly team in Portsmouth!

This is a varied and active role which includes: predominantly serving customers on the trade counter and over the phone, making deliveries and occasionally assisting with warehouse duties!

If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!

As our Trade Counter Assistant, you'll be:

• Predominantly serving on the trade counter, handling incoming enquiries, and carrying out deliveries in the local area.
• Warehouse maintenance, including stock rotation and general housekeeping.
• Accurately picking orders in preparation for delivery.
• Receiving, checking and storing incoming goods.
• Assisting with the general upkeep of the branch.
• Processing quotes.

Ideally, you are:

• An enthusiastic team player wanting to make a positive contribution.
• Keen to support the team with a flexible approach to daily tasks.
• Passionate about delivering excellent customer service.
• Ambitious to progress and keen to learn.
• A great communicator.

Some of our excellent benefits include:

• 33 days annual leave, increasing with the length of service.
• Training and development opportunities specific to you.
• Discounted shopping platform & gym membership.
• Private medical insurance for the whole family.
• 24/7 Employee Assistance Programme.
• Car leasing & cycle-to-work schemes.
• Company discount on our products.
• Contributory pension scheme.
• Life Assurance.

So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!