Trade Counter Assistant

Williams Trade Supplies; Luton; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

5 weeks annual leave

Training and development opportunities

Discounted shopping platform & gym

Private medical insurance for the full

24/7 Employee Assistance Programme

Car leasing & cycle-to-work schemes

Company discount on products

Contributory pension scheme

Life Assurance

Job summary

Williams Trade Supplies Holdings Limited in Luton is seeking a Trade Counter Assistant to join a busy branch. The role focuses on serving customers at the counter and over the phone, with occasional warehouse duties and local deliveries.

The ideal candidate will have a full UK driving licence and a customer-focused mindset, with a flexible approach to daily tasks. The position is full-time, 40 hours per week, between 7am and 5pm, with no weekend work.

Qualifications

• Experience serving tradespeople or customers in a retail/branch environment is preferred.
• Strong communication and interpersonal skills.
• Willingness to learn and contribute as part of a team.

Responsibilities

• Predominantly serving on the trade counter and handling incoming enquiries.
• Warehouse maintenance, including stock rotation and general housekeeping.
• Accurately picking orders in preparation for delivery.
• Receiving, checking and storing incoming goods.
• Assisting with the general upkeep of the branch.
• Carrying out deliveries in the local area.
• Processing quotes.

Skills

Customer service

Team player

Communication

Flexible attitude

Enthusiastic

Job description

Position: Trade Counter Assistant

Salary: Up to £30,000 per annum DOE

Hours: 40 hours per week between 7am & 5pm. NO WEEKENDS

Location: Williams, Luton

*** A full, clean UK Driving Licence is essential for this role ***

If you're interested in working for a company that's been listed for 5 years running on the ‘Top 100 Best Companies to Work For’, then keep reading...

Here at Williams, an independent trade-only plumbing and heating merchant, we're looking for a Trade Counter Assistant to join our busy and friendly team in Luton!

This is a varied and active role which includes: predominantly serving customers on the trade counter and over the phone, and occasionally assisting with warehouse duties and making deliveries!

If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!

As our Trade Counter Assistant, you'll be:

• Predominantly serving on the trade counter and handling incoming enquiries.

• Warehouse maintenance, including stock rotation and general housekeeping.

• Accurately picking orders in preparation for delivery.

• Receiving, checking and storing incoming goods.

• Assisting with the general upkeep of the branch.

• Carrying out deliveries in the local area.

• Processing quotes.

Ideally, you are:

• Experienced in working with tradespeople and knowledgeable of plumbing and heating products (Highly desirable, but not essential).

• An enthusiastic team player wanting to make a positive contribution.

• Keen to support the team with a flexible approach to daily tasks.

• Passionate about delivering excellent customer service.

• Ambitious to progress and keen to learn.

• A great communicator.

Some of our excellent benefits include:

• 5 weeks annual leave, plus Bank Holidays, increasing with the length of service.

• Training and development opportunities specific to you.

• Discounted shopping platform & gym membership.

• Private medical insurance for the whole family.

• 24/7 Employee Assistance Programme.

• Car leasing & cycle-to-work schemes.

• Company discount on our products.

• Contributory pension scheme.

• Life Assurance.