Branch Assistant

Williams Trade Supplies Holdings Limited; North Fareham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

33 days annual leave increasing with 2

Training and development opportunities

Discounted shopping platform

Gym membership

Private medical insurance for the full

24/7 Employee Assistance Programme

Car leasing & cycle-to-work schemes

Company discount on products

Contributory pension scheme

Life Assurance

Job summary

Williams Trade Supplies Holdings Limited in Fareham is looking for a Branch Assistant to join our busy trade counter and customer service team. The role involves serving customers on the trade counter and over the phone, plus warehouse duties and occasional local deliveries.

A full, clean UK driving licence is essential, and previous exposure to plumbing and heating merchants or builders' merchants is welcome. We offer a friendly environment with excellent benefits and opportunities to develop.

Qualifications

• Full, clean UK driving licence is essential.
• Experience serving customers at a trade counter and on the phone is desirable.
• Experience in plumbing/heating merchants or builders'/wholesale is welcomed.

Responsibilities

• Serve customers on the trade counter and handle enquiries.
• Deliver plumbing and heating products locally.
• Accurately pick orders for delivery and maintain warehouse standards.
• Receive, check and store incoming goods and support branch upkeep.
• Process quotes.

Skills

Customer service

Team player

Communication

Flexible

Ambitious to progress

Job description

Position: Branch Assistant

Salary: Up to £29,000 depending on experience

Hours: 40 hours per week between the hours of 06:30 and 17:00 Monday to Friday

Location: Williams, 13-19 Standard Way, Fareham Industrial Park, Fareham. PO16 8XB

*** A full, clean UK Driving Licence is essential for this role ***

If you're interested in working for a company that's been listed for 5 years running on the ‘Top 100 Best Companies to Work For’, then keep reading...

Here at Williams, an independent trade-only plumbing and heating merchant, we're looking for a Branch Assistant to join our busy and friendly team in Fareham!

This is a fast-paced and varied and active role which includes primarily serving of customers on the trade counter and over the telephone, warehouse duties and on occasion covering deliveries, usually within the local area.

If you like having lots of variety in your daily tasks, this could be the opportunity you have been looking for!

If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!

As our Branch Assistant, you'll be:

• Serving on the trade counter and handling incoming enquiries.
• Delivering plumbing and heating products to our trade customers in the local area
• Accurately picking orders in preparation for delivery area.
• Maintaining the warehouse, including stock rotation and general housekeeping.
• Receiving, checking and storing incoming goods.
• Assisting with the general upkeep of the branch.
• Processing quotes.

Ideally, you are:

• An enthusiastic team player wanting to make a positive contribution.
• Keen to support the team with a flexible approach to daily tasks.
• Passionate about delivering excellent customer service.
• Ambitious to progress and keen to learn.
• A great communicator.

Some of our excellent benefits include:

• 33 days annual leave, increasing with the length of service.
• Training and development opportunities specific to you.
• Discounted shopping platform & gym membership.
• Private medical insurance for the whole family.
• 24/7 Employee Assistance Programme.
• Car leasing & cycle-to-work schemes.
• Company discount on our products.
• Contributory pension scheme.
• Life Assurance.

So what are you waiting for!?