Trade Branch Manager

Eurocell plc; Sunderland; On-site; GBP 28,000 - 38,000; Full time

Job summary

A leading building industry company in Sunderland is seeking a Trade Branch Manager to lead branch operations, manage a small team, and enhance customer experience. The ideal candidate has strong management skills, a customer-focused approach, and experience in a similar environment. This role offers a competitive salary and various employee benefits.

Benefits

Free Healthcare plan

Exceptional monthly Branch Bonus

Company Pension Plan

25 days holiday

Employee discount on products

Qualifications

• Strong management skills and experience of leading a team.
• Good organizational skills, drive and leadership abilities to manage a Branch effectively.
• A full and valid driving license is essential.

Responsibilities

• Lead the Branch and develop a small team.
• Enhance sales and customer experience within the branch.
• Manage day-to-day Branch operations and ensure targets are achieved.
• Provide exceptional customer service.

Skills

Team management skills

Customer service

Sales skills

Organizational skills

Leadership abilities

Job description

Role: Trade Branch Manager

HOURS : 44 per Week -Permanent Role

SALARY : £28, basic salary, with realistic total earning potential of up to £38, annually

Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.

Our Trade Branch Network roles offera host of benefits, unlike many other Trade Networks. We are working hard to support your work / life balance in the following ways :

• We have a Christmas shutdown period
• We only work occasional Saturdays, on a rota basis
• We don't open our branches on Sundays
• Our branches close at 4 : 30pm during the week, we support your work / life balance!
• We offer a FREE Healthcare plan for all our employees
• Exceptional monthlyBranch Bonus
• Industry leading induction and training programmes
• Our Trade Branch Network offers genuine oportunitiesto make a difference, and provides many exciting career pathways within Eurocell

What We Offer

• You will be rewarded with a very competitive basic salary of £28, per year
• An excellent monthly bonus scheme, which added to your salary would be up to £38, per year
• 25 days holiday, plus statutory holidays - normally 33 days in total each year
• NEW for
• Free Healthcare plan for all employees
• NEW for
• Enhanced Maternity and Paternity benefit
• Free Life Assurance Plan of 3x your Annual Salary
• Christmas shutdown
• Saturdays only on a rota, and no Sunday working!
• Our branches close at 4 : 30pm during the week, we respect your work / life balance!
• Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
• Company Pension Plan
• Employee discount on Eurocell products
• Discounts across many well-known online and high street retailers
• A blend of training, including e-learning and on the job training to help your career development
• Care First Employee Assistance Programme, available 24 hours a day, days a year for confidential support and advice,if and when you need it
• Colleague Referral Programme; we pay you for successfully referring people to join our team
• Excellent opportunities to grow with us, and progress your career

What Our Branch Managers Do

• Lead their Branch, and use their team management skills to lead and develop a small team
• Ensure their Branch operates as effectively as possible
• Develop relationships with their customers, and enhance the sales and customer experience within the branch
• Manage day to day Branch operations and the branch team in order to deliver excellence
• Manage team absences and deployment
• Support the regional teams with recruitment
• Provide exceptional customer service and operational standards and ensure Branch sales targets are achieved
• Support training and maintain training records for Branch staff

What We Need From Our Branch Managers

• Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets
• Passion and energy to deliver exceptional customer service and achieve business targets
• A customer focused approach, happy to serve customers and proactively engage with potential future customers
• A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
• Good organisational skills, drive and leadership abilities to manage a Branch effectively
• A full and valid driving license is essential
• Strong management skills and experience of leading a team
• Experience within a similar management role ideally in a trade / builders merchant / retail, glazing or uPVC environment could be a distinct advantage