TPS Operations Support Manager

Volkswagen Group UK Ltd; Milton Keynes; On-site; GBP 60,000 - 80,000; Full time

Job summary

An automotive company in the UK is seeking a TPS Operations Support Manager on a full-time permanent basis. You will oversee daily operational support, ensuring robust systems and managing supplier performance. Ideal candidates will possess strong project management skills, effective communication abilities, and commercial awareness to foster growth. Competitive salary offered along with a range of benefits including car schemes, bonus, and extensive holiday leave. A great opportunity to contribute to significant industry transformations, its innovative culture welcomes diverse perspectives.

Benefits

Competitive salary

Car schemes

Discretionary bonus

Enhanced pension contributions

Healthcare cash plan

27 days holiday plus bank holidays

Life insurance

Health and wellbeing support

Qualifications

• Track record of managing operational performance and achieving great results.
• Experience in project management.
• Ability to communicate effectively at all levels.

Responsibilities

• Ensure daily commercial trading is maintained by managing operational support activities.
• Provide expert advice on operational systems.
• Coordinate business focus on compliance and continuous improvement.

Skills

Operational performance management

Project Management

Strong communication

Commercial awareness

Organisational skills

TPS systems knowledge

Understanding of contracts and supplier management

Job description

About The Role

One Aftersales is recruiting for a TPS Operations Support Manager on a full time permanent basis.

What you will be doing:

• Reporting into the Parts Operations Manager you will ensure daily commercial trading is maintained by managing operational support activities and processes, offering practical support and guidance to the TPS Network.
• Provide expert advice on operational systems, ensuring system robustness and resilience and manage supplier performance.
• Co-ordinate business focus on both compliance and continuous improvement through process review, problem analysis and recommendation for enhancement and automation.
• Identification of opportunities for business development where central management is required.

Skills & experience you can bring to the role:

• Track record of consistently managing operational performance and achieving great results.
• Project Management Experience.
• Strong communication at all levels as you will be work closely with the TPS network, field teams, head office, technical teams and suppliers.
• Commercial awareness with proven success in stimulating change in businesses to deliver growth and sustainability.
• Well organised and able to prioritise.
• TPS systems knowledge.
• Understanding of contracts and supplier management.

What can we offer you?

Along with a competitive salary, car schemes (including cars for family members), discretionary bonus, enhanced pension contributions, healthcare cash plan, 27 days holiday plus bank holidays, 4 x life insurance & health & wellbeing support, we also offer a wide range of flexible benefits to suit you and your lifestyle.

About One Aftersales

As the largest function within Volkswagen Group UK, One Aftersales is driving the future of customer experience across five leading brands: Volkswagen, SEAT, Škoda, CUPRA, and Volkswagen Commercial Vehicles. In partnership with over 500 Retailer Partners, we combine smart processes, cutting‑edge technology, and data‑driven insights to deliver exceptional aftersales solutions. This is a fast‑paced, collaborative environment where you’ll work across all areas of the business, contributing to projects that shape the automotive industry. We value initiative and ambition—and we reward it with real opportunities for growth, development, and career progression.

About The Company

We’re driven by difference. With six big brands under one roof – each with its own history, designs and innovations – we’ve created some of the world’s most iconic vehicles, from luxury sports cars to family camper vans. Here, you’ll discover opportunities, explore ideas and tackle challenges that you won’t find anywhere else.

It takes a range of teams to make the Group successful. We all share the same aim: to deliver sustainable mobility for generations to come, while keeping the customer and their changing demands at the heart of everything we do.

There’s never been a more exciting time to join our industry as it undergoes the biggest transformation for over 100 years. With digitalisation, electrification and driverless mobility all coming to the market, we’re actively looking for people with new skills, knowledge, and outlooks. A brave new world demands brave, new, diverse people; so whatever your background, we would love to hear from you. We know that different perspectives and thought processes are vital as our industry goes through an exciting period of change.

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage the application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.