Tool Hire Manager: Lead Team, Drive Growth & Service
STARK Group
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Benefits offered by this job
Job summary
Jewson in High Wycombe is seeking a Tool Hire Manager to lead day-to-day tool hire operations at our branch. You will drive customer service excellence, manage the tool hire team, and support growth through proactive cross-selling.
We offer a competitive salary, staff discounts, life assurance and generous holiday, with opportunities for career progression. Role involves coordinating inventory and ensuring safe operations in a busy branch.
Qualifications
- Experience in tool hire is preferred.
- Effective supervision of the branch tool hire team.
- Active contribution to tool hire growth & profitability through cross-selling.
- Positive attitude and passion for the merchant world.
- Honesty and integrity in the workplace.
- Strong team collaboration.
- Pride in delivering top-quality results.
Responsibilities
- Deliver day-to-day tool hire activities with efficient, safe operations.
- Lead by example, building relationships with customers and cross-selling.
- Guide and support team to develop their skills and offer a high-quality experience.
- Take timely orders, ensure accurate fulfillment and safe loading/unloading of equipment.
- Support colleagues in building knowledge of tool hire products.
- Maintain tool hire standards and inventory levels across the local network.
Skills
Job description
Jewson in High Wycombe is seeking a Tool Hire Manager to lead day-to-day tool hire operations at our branch. You will drive customer service excellence, manage the tool hire team, and support growth through proactive cross-selling.
We offer a competitive salary, staff discounts, life assurance and generous holiday, with opportunities for career progression. Role involves coordinating inventory and ensuring safe operations in a busy branch.
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