Tool Hire Manager - Lead Growth & Service Excellence

STARK Group; Minehead; Sur place; GBP 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Staff discount

Life assurance

Holiday entitlement 33 days (incl. BH)

Résumé du poste

Jewson, a leading building materials distributor, seeks a Tool Hire Manager for our Minehead branch. You will oversee day‑to‑day tool hire operations, supervise the team, and drive growth through proactive customer interaction and cross-selling.

The role offers a competitive salary, staff benefits and career progression within the branch network. You will ensure safe handling of all equipment, maintain tool hire standards, and collaborate with colleagues to meet customer needs across the local

Qualifications

• Experience in tool hire preferred.
• Supervision of the branch tool hire team in support of Branch Manager.
• Active cross-selling and upselling to customers to drive growth.
• Strong communication and customer service ethic.

Responsabilités

• Deliver day-to-day tool hire activities and deploy resources for safe, efficient operations.
• Lead by example and build relationships through regular customer interaction to maximise growth.
• Provide guidance to team members and support their development to deliver high-quality service.
• Take timely customer orders and ensure accurate, secure loading/offloading of equipment.

Connaissances

Supervision

Sales cross-selling

Teamwork

Customer service

Leadership

Description du poste

Jewson, a leading building materials distributor, seeks a Tool Hire Manager for our Minehead branch. You will oversee day‑to‑day tool hire operations, supervise the team, and drive growth through proactive customer interaction and cross-selling.

The role offers a competitive salary, staff benefits and career progression within the branch network. You will ensure safe handling of all equipment, maintain tool hire standards, and collaborate with colleagues to meet customer needs across the local