Till & Customer Service Manager

Morepeople 01780; Huntingdon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading Garden Centre Group is looking for a proactive Till & Customer Service Manager to lead their front of house team. This role offers career development opportunities in a fast-paced retail environment, with a focus on exceptional customer service and team engagement.

Benefits

Staff discount

Pension scheme

Paid holidays

Career development opportunities

Free on-site parking

Qualifications

• Proven leadership experience in retail or customer service management.
• Excellent communication, problem solving, and interpersonal skills.

Responsibilities

• Lead and manage your team to deliver exceptional service.
• Ensure smooth daily operations.
• Recruit, train, and manage team performance.

Skills

Leadership

Communication

Problem Solving

Organisational Abilities

Customer Service

Job description

Till & Customer Service Manager
Salary: Negotiable, based on experience

Are you ready to take charge in a fast-paced retail environment? We're seeking a proactive and customer-focused Till & Customer Service Manager to lead our busy front of house team. As part of a leading Garden Centre Group, this role offers real opportunity for career development in a growing business.

Key Responsibilities

• Lead and manage your team to deliver exceptional service

• Ensure smooth daily operations

• Oversee financial reporting and cash management procedures

• Recruit, train, and manage team performance to meet company standards

• Drive team engagement and customer satisfaction across the store

Ideal Qualities

• Proven leadership experience in retail or customer service management

• Excellent communication, problem solving, and interpersonal skills

• Detail-oriented with strong organisational abilities

• Positive, can-do attitude and ability to stay calm under pressure

• Hands-on approach with the ability to manage both strategy and daily operations

• Passionate about delivering high standards of customer service

Benefits

• Staff discount

• Pension scheme

• Paid holidays

• Career development opportunities within a growing business

• Free on-site parking

Get in touch!

If you're ready to step into a rewarding role with career development, a competitive salary, and an attractive benefits package, we want to hear from you!

Contact Leo at [e-mail]

Or call the office at 01780 480530