Test Centre Invigilator - Flexible Shifts & Evenings

80 Reed in Partnership Ltd; Ballymena; On-site; GBP 27,000 - 31,000; Part time

Job summary

Reed in Partnership is seeking a Test Centre Associate for the Ballymena centre. You will invigilate exams, ensure test integrity, check IDs, and assist candidates with the process, delivering excellent customer service throughout your shift.

The role offers flexible (part-time or occasional) shifts with varied start times across mornings, afternoons, and evenings. DVSA testing context and on-site presence are required where applicable.

Qualifications

• Significant demonstrable experience in providing high-quality customer service.
• Excellent attention to detail and accuracy.
• Ability to work under pressure to short timescales and multi-tasking to complete a variety of activities.
• Experience working with diverse customer groups.
• Excellent judgment and decision-making skills.
• Flexible in working hours including evenings and Saturdays.
• A full UK driving licence (driving not required for all locations).

Responsibilities

• Providing a high level of customer service
• Checking candidates' ID documents and booking them in on the system
• Ensuring the integrity and security of tests are maintained
• Supervision and invigilation of tests
• Explaining the test process to candidates and supporting with queries
• Reviewing tests and test centre schedules
• Performing daily test centre opening and closing procedures
• Ensuring the test centre meets candidate needs in line with the Equality Act

Skills

Customer service

Attention to detail

Work under pressure

Multi-tasking

Diversity experience

Judgment & decision making

Flexibility

Full UK driving licence

Job description

Reed in Partnership is seeking a Test Centre Associate for the Ballymena centre. You will invigilate exams, ensure test integrity, check IDs, and assist candidates with the process, delivering excellent customer service throughout your shift.

The role offers flexible (part-time or occasional) shifts with varied start times across mornings, afternoons, and evenings. DVSA testing context and on-site presence are required where applicable.