Test Centre Invigilator — Flexible Shifts

80 Reed in Partnership Ltd; Chelmsford; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Long term employment stability

Flexible shifts

Job summary

Reed in Partnership in Chelmsford is seeking a Test Centre Associate to invigilate exams and ensure the secure, efficient delivery of tests for the DVSA programme. You will strictly follow the programme’s guidelines and Reed in Partnership’s policies to maintain integrity of each test.

Shifts are flexible, including mornings, afternoons, evenings and weekends, with part-time patterns and potential for additional hours.

Qualifications

• A full UK driving licence is required for some locations, though driving will not be required for all locations.
• Significant demonstrable experience in providing high-quality customer service.
• Excellent attention to detail and accuracy.
• Ability to work under pressure to short timescales and multitask to complete a variety of activities.
• Experience in working with diverse customer groups.
• Excellent judgement and decision-making skills.
• Flexibility in working hours and days, including evenings and Saturdays.
• The ability to remain calm and deal with confrontational candidates in a professional manner.

Responsibilities

• Providing a high level of customer service
• Checking candidates ID documents and booking them in on the system
• Ensuring the integrity and security of tests are maintained
• Supervision and invigilation of tests
• Explaining the test process to candidates and supporting with other queries
• Reviewing tests and test centre scheduled
• Performing daily test centre opening and closing procedures
• Ensuring the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity and inclusion
• Handling and reporting incidents that could impact candidate testing

Job description

Reed in Partnership in Chelmsford is seeking a Test Centre Associate to invigilate exams and ensure the secure, efficient delivery of tests for the DVSA programme. You will strictly follow the programme’s guidelines and Reed in Partnership’s policies to maintain integrity of each test.

Shifts are flexible, including mornings, afternoons, evenings and weekends, with part-time patterns and potential for additional hours.