Flexible Test Centre Invigilator – Theory Exams

Reed; Workington; On-site; GBP 15,000 - 22,000; Part time

Job summary

Reed in Partnership in Workington is seeking a Test Centre Associate to support DVSA testing operations. You will invigilate exams, manage candidate check-ins, and ensure test integrity in a busy centre.

Flexible part-time or occasional shifts, with mornings, afternoons, evenings, and Saturdays, offer long-term stability and variety. A full UK driving licence is preferred, and you will join a team dedicated to fair and secure testing.

Qualifications

• Full UK driving licence (although driving will not be required for all locations).
• Significant demonstrable experience in providing high-quality customer service.
• Excellent attention to detail and accuracy.
• The ability to work under pressure to short timescales and multitask to complete a variety of competing activities.
• Experience in working with diverse customer groups.
• Excellent judgement and decision-making skills.
• Flexibility in working hours and days, including evenings and Saturday.
• The ability to remain calm and deal with confrontational candidates in a professional manner.

Responsibilities

• Providing a high level of customer service.
• Checking candidates ID documents and booking them in on the system.
• Ensuring the integrity and security of tests are maintained.
• Supervision and invigilation of tests.
• Explaining the test process to candidates and supporting with other queries.
• Reviewing tests and test centre scheduled.
• Performing daily test centre opening and closing procedures.
• Ensuring the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity and inclusion.
• Handling and reporting incidents that could impact candidate testing.

Skills

Customer service

Attention to detail

Under pressure

Multitasking

Diversity experience

Job description

Reed in Partnership in Workington is seeking a Test Centre Associate to support DVSA testing operations. You will invigilate exams, manage candidate check-ins, and ensure test integrity in a busy centre.

Flexible part-time or occasional shifts, with mornings, afternoons, evenings, and Saturdays, offer long-term stability and variety. A full UK driving licence is preferred, and you will join a team dedicated to fair and secure testing.