Tesco Shift Leader - Days - Perth Edinburgh Road

Tesco; Perth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Perth is seeking a Shift Leader to oversee store operations, ensuring exceptional service and a smooth running environment. This role involves supporting colleagues, coordinating shifts, and maintaining store standards. Ideal candidates should be experienced in customer service, have strong communication skills, and be able to lead a team effectively. Flexible hours are available, promoting a balanced work-life approach.

Benefits

20 days holiday plus personal day

Flexible working from day one

Colleague discounts via Clubcard

Free wellbeing services

Life cover and award-winning pension

Qualifications

• 18 years or older to apply.
• Strong relationship-building with colleagues.
• Clear communication skills.

Responsibilities

• Oversee store operations during shifts.
• Support and lead the team effectively.
• Maintain a well-presented store for customers.

Skills

Thoughtful customer service

Team coordination

Flexibility

Communication

Job description

Overview

Tesco UK • Perth • Permanent • Apply by 06-Oct-2025

Availability Window

Days From time To time Mon 04:30:00 15:00:00 Tue 13:00:00 24:00:00 Wed 09:00:00 20:00:00 Fri 04:30:00 15:00:00 Sat 13:00:00 24:00:00

Pay and Hours

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Availability and Scheduling

The availability windows shown indicate the periods of time in the week we would like you to be available to work. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you. There is more information available in the reading material.

Our Focus

Customers are at the heart of everything we do.

Role Summary

It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You will oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.

You will

• Work in a fast-paced retail environment, with bags of variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team
• Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
• Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
• Lead from the front, and set a great example for your colleagues in everything you do

Please note that you need to be 18 or over to apply for this role.

What is in it for you

There are a lot of reasons why Tesco is a great place to work. Here are just a few of them.

• There is bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle
• Development opportunities with ongoing learning and award-winning training to help you achieve your career goals
• Inclusive environment where everyone is welcome and valued
• Your voice matters, and ideas and opinions are welcomed
• Wellbeing support is available
• Colleagues are part of a supportive team anywhere in Tesco

Benefits

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Flexible working from day one
• Discounts with Colleague Clubcard and additional benefits
• Free wellbeing services and resources
• Life cover and an award-winning pension with matching contributions
• Benefits to suit you, including discounts, shares, and cycle to work schemes
• Uniform provided and supportive policies for life moments
• Access to colleague networks and information about benefits

You will be responsible for

• Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
• Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
• Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
• Being the go-to person for colleagues in the absence of a manager for day-to-day queries
• Making sure the store is always clean, tidy, and well-presented
• Supporting managers to coordinate seasonal, community and charity events
• Contributing to a great team atmosphere that is inclusive of everyone
• Providing great customer service by listening to customers and putting them first
• Keeping the team well-informed and up to speed on communications, changes, or updates
• Staying knowledgeable about store performance and looking for ways to improve operations
• Coordinating store improvements and removing obstacles to great service
• Following health and safety routines and ensuring colleagues do the same
• Recognising and celebrating colleagues providing great service

You will need

• To be a great role model by always delivering thoughtful customer service
• To build strong, long-lasting relationships with colleagues to foster an inclusive team
• To be a clear communicator and keep your team well-informed
• To lead in the absence of your Manager and oversee the store
• To be a flexible decision maker who can handle change to serve customers and colleagues
• To be motivating and inspire your team to excel
• To be curious and look for ideas to serve customers, communities, and the planet

About us

Our vision is to become every customer's favourite way to shop, whether at home or on the move. Our core purpose is to serve customers, communities and the planet a little better every day. We aim to act as a responsible and sustainable business for all stakeholders and the communities we are part of.

Diversity, equity and inclusion (DEI) at Tesco means everyone feels represented and welcome at work. We are a place where Everyone's Welcome.

We welcome flexible working discussions and understand life varies for each person. If you need adjustments, talk to us during your application process.

We are committed to an inclusive and accessible recruitment process. For accessibility information, please contact us.

Please note: Tesco will recruit individuals who meet age requirements. Some roles require working early or late hours or in certain departments.

For more information about us, please visit www.tescoplc.com