Territory Account Manager – Liverpool & Manchester

EAT Club, Inc.; Manchester; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Staff discounts and dining vouchers

Dining vouchers

Job summary

EatClub is scaling its UK operations and seeks an Account Manager to own a portfolio of restaurant partners across your territory. You’ll visit partners, drive growth, and use data to guide decisions, balancing field work with desk-based planning.

You’ll review performance dashboards, identify opportunities, and reduce churn through proactive, consultative conversations. You’ll collaborate with internal teams to improve processes and reporting.

Qualifications

• 3+ years’ experience in Hospitality Sales or Account Management.
• Track record of upselling and growing revenue within existing accounts.
• Experience working to retention, churn reduction, or revenue-related goals.
• Strong organisational and communication skills, both in-person and in writing.
• Comfort balancing autonomy with structured ways of working.
• Confidence managing a portfolio across field and desk-based work.

Responsibilities

• Visit and build strong relationships with restaurant partners across your territory.
• Find new upsell and cross-sell opportunities.
• Monitor partner performance using dashboards and data insights.
• Identify risks early and proactively reduce churn through consultative conversations.
• Lead onboarding, activation, and optimisation for new partners.
• Spot and deliver growth opportunities, including campaigns, upsells, and new features.
• Balance field visits with desk-based planning and analysis.
• Provide feedback and contribute ideas to improve account management processes and reporting.
• Help the business generate new leads and grow your postcode.

Skills

Hospitality Sales

Account Management

Upselling

Customer Retention

Data Analysis

Communication Skills

Territory Management

Job description

EatClub is scaling its UK operations and seeks an Account Manager to own a portfolio of restaurant partners across your territory. You’ll visit partners, drive growth, and use data to guide decisions, balancing field work with desk-based planning.

You’ll review performance dashboards, identify opportunities, and reduce churn through proactive, consultative conversations. You’ll collaborate with internal teams to improve processes and reporting.