Tender & Client Coordinator - Energy Solutions

Brook Green Supply; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Brook Green Supply in London (Hammersmith) is seeking an Account Manager Coordinator to support TPI and Direct Sales by coordinating tenders, onboarding and queries. This role is full-time with hybrid work three days in the office.

You will be the trusted contact in the absence of Account Managers, helping maintain service continuity, strong client relationships and smooth handovers to post-sales teams. Strong communication and CRM experience are essential.

Qualifications

• Experience in a corporate customer-facing role.
• Proven ability to build and maintain strong client relationships.
• Experience working collaboratively across teams.
• Clear written and verbal communication skills.
• Detail-focused, organised and able to manage time effectively.
• Able to identify improvement opportunities and support practical solutions.
• Proficient in Microsoft Office and comfortable using CRM or industry-specific platforms.
• Proactive and self-motivated, with the ability to work independently and as part of a wider team.
• Comfortable working in a fast-paced commercial environment with changing priorities.

Responsibilities

• Coordinate tenders for TPI and Direct Sales channels.
• Onboard new clients to support transition to post-sales teams.
• Log tenders accurately on CRM systems and communicate requests to teams.
• Maintain accuracy when setting up tenders, pricing and contract paperwork.
• Answer incoming sales queries and escalate issues as needed.
• Support continuity by keeping TPIs, customers and stakeholders informed.

Skills

Customer-facing experience

Relationship building

Cross-functional collaboration

Clear communication

Time management

Problem solving

CRM familiarity

Self-motivation

Adaptability

Tools

CRM software

Microsoft Office

Job description

Brook Green Supply in London (Hammersmith) is seeking an Account Manager Coordinator to support TPI and Direct Sales by coordinating tenders, onboarding and queries. This role is full-time with hybrid work three days in the office.

You will be the trusted contact in the absence of Account Managers, helping maintain service continuity, strong client relationships and smooth handovers to post-sales teams. Strong communication and CRM experience are essential.