Tenancy Support Specialist - Complex Needs Housing

The Methodist Church in Britain; Stoke-on-Trent; Remote; GBP 23,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

2 extra days for no unplanned absence

Thrive app

Medicash

Pension plan

Death in service benefit

Wellbeing programmes

Training to progress a career

Job summary

Adullam Homes Housing Association is seeking a tenancy sustainment post within its support team in the UK. The role involves assessing applicants for the scheme, inspecting and maintaining homes after move-in, and helping clients learn to manage a tenancy including budgeting.

It is a full time role with shifts between 8am and 10pm and some weekends. Right to work in the UK is required as visa sponsorship is not offered.

Qualifications

• Experience helping people overcome barriers to housing.
• Experience in health and safety and keeping premises to standard.
• Experience safeguarding policies and reporting concerns.
• Experience managing rent accounts and arrears processes.

Responsibilities

• Provide housing management support to people with multiple and complex needs who have lost their home or been rough sleeping.
• Assess people for the scheme against set criteria.
• Carry out safety tasks and home inspections once people have moved in, to keep homes to standard.
• Help service users build the skills to manage a home, including budgeting and financial inclusion work.
• Work within the charity's aims and objectives and help maintain its values, culture and ethos.

Skills

Vulnerable people awareness

Organised multitasking

Task completion

Daily living support

Tenancy notes recording

Christian ethos

Job description

Adullam Homes Housing Association is seeking a tenancy sustainment post within its support team in the UK. The role involves assessing applicants for the scheme, inspecting and maintaining homes after move-in, and helping clients learn to manage a tenancy including budgeting.

It is a full time role with shifts between 8am and 10pm and some weekends. Right to work in the UK is required as visa sponsorship is not offered.