Housing & Tenancy Support Officer

Adullam Homes Housing Association Limited; East Midlands; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Training and career growth

Discounted goods

Thrive app

Medicash

Blue Light Card

Life Assurance

Wellbeing programmes

Refer a friend

Job summary

Adullam Homes Housing Association Ltd is seeking a Tenancy Sustainment Officer to join our team. The role focuses on delivering customer-centred tenancy management, rent collection, and allocation of vacancies to ensure high-quality housing services for residents.

Based in our UK offices, you will work as part of a team to uphold safety and property standards, contribute to service improvements, and support vulnerable residents with tailored housing solutions.

Responsibilities

• Deliver customer-focused tenancy management and support services
• Coordinate tenancy management and rent collection to ensure income is collected
• Ensure fair access, processing of applications and allocation of vacant properties
• Maintain health and safety and property standards as part of the team
• Contribute to Adullam's values and culture

Job description

Adullam Homes Housing Association Ltd is seeking a Tenancy Sustainment Officer to join our team. The role focuses on delivering customer-centred tenancy management, rent collection, and allocation of vacancies to ensure high-quality housing services for residents.

Based in our UK offices, you will work as part of a team to uphold safety and property standards, contribute to service improvements, and support vulnerable residents with tailored housing solutions.